Support Worker

Orchard Care Homes; Sunderland; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading care provider in Sunderland is seeking a dedicated Support Worker to assist individuals with mental health needs in a nurturing environment. Candidates must have NVQ Level 2 or 3 in Health and Social Care along with experience in dementia care. This role focuses on building meaningful relationships and providing compassionate care. The successful applicant will enjoy opportunities for career development and employee recognition programs.

Benefits

Career development opportunities

Employee discounts

Employee recognition schemes

24/7 confidential support helpline

Company-supported pension scheme

Fully funded DBS check

Qualifications

• At least 6 months’ experience in a Dementia care setting.
• Must hold NVQ Level 2 or 3 in Health and Social Care.

Responsibilities

• Build meaningful relationships with residents and their families.
• Support residents in leisure activities and daily living.
• Provide personal care with empathy and sensitivity.
• Receive tailored dementia training.
• Collaborate with a multidisciplinary team.

Skills

Empathy

Compassion

Interpersonal communication

Team collaboration

Education

NVQ Level 2 in Health & Social Care

NVQ Level 3 in Health & Social Care

Job description

Support Worker

Parkhouse Avenue, Castletown, Sunderland, Tyne & Wear, SR5 3DF

Job Type: Permanent
Job Category: Care
Shift Type: Nights
Shift Structure: 22-44 hours per week
Closing Date: 31 December 2025
Pay: £14.10 per hour

Extraordinary People, Exceptional Care

Location: Lansbury Court Care Home - Parkhouse Avenue, Castletown, Sunderland, Tyne & Wear, SR5 3DF
Salary: £14.10 per hour

Schedule/Hours: Full & Part-time available – Nights

Pay Rates:

• NVQ Level 2 in Health & Social Care: £13.27 per hour
• NVQ Level 3 in Health & Social Care: £14.10 per hour

Are you passionate about supporting individuals with mental health needs to live empowered, fulfilling lives? If you hold an NVQ Level 2 or 3 in Health and Social Care and have at least 6 months’ experience in a Dementia care setting, we’d love to hear from you.

As a Specialist Support Worker, you will help us to ensure that people are treated with respect and dignity. Your approach will be empathetic, compassionate, and focused on ensuring that the lives of residents are fulfilled and meaningful.

What You'll Be Doing

• Building meaningful relationships with residents and their families
• Supporting people to participate in appropriate leisure activities and activities of daily living, normalising life as much as possible with joy and happiness
• Providing personal care with empathy and sensitivity
• Receiving tailored dementia training to enhance your skills and the lives of those you will support
• Collaborating with a passionate, multidisciplinary team

Everything You’ll Love

• Career development from day one, with clear progression pathways
• Hundreds of colleague discounts every month across shopping, holidays, dining, tech, and more
• Excellent employee recognition schemes such as ‘Making a Difference’ award and Long Service Awards
• Free emotional, practical, and financial support that’s fully confidential, through an Employee Assistance Programme helpline and wellbeing app that’s available 24/7, all year round
• Company-supported pension scheme to invest in your future
• Fully funded DBS check

About Lansbury Court Care Home

A former mining community, Castletown is an area of Sunderland north of the River Wear and close to Hylton Castle. With good road access to Wessington Way, Lansbury Court care home is a single-storey modern home that has been purpose-built to provide specialist care tailored to both younger adults and older people living with dementia.

Orchard Care Homes has a network of 23 care homes and has been providing care for older people for over 15 years. We are committed to being at the heart of the local community and delivering the same level of care that we would all wish for our loved ones.

We believe in investing in our people. Your professional development will be actively encouraged, with plenty of training and progression opportunities across our portfolio of homes.

Apply today

If you're ready to bring your compassion, energy, and dedication to a role that truly makes a difference, apply today and help us provide the kind of care every person deserves.

We proudly support the Armed Forces community and welcome applications from veterans, reservists, and military spouses as part of our commitment to the Defence Employer Recognition Scheme. We value the unique skills and experiences that service personnel bring and are dedicated to fostering a supportive and inclusive workplace where everyone can thrive.

Lansbury Court Care Home in Sunderland

Welcome to Lansbury Court Care Home in Sunderland! We're proud to offer specialist Reconnect dementia care, residential dementia care and short‑term respite stays. Just a stone's throw away from River Wear and Hylton…