Support Barista

BOXPARK; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading catering company in London seeks a trained Support Barista. Responsibilities include preparing beverages, maintaining cleanliness, and engaging with customers. Candidates should have at least 2 years of customer service experience and be willing to undergo barista training. This role offers various benefits including birthday leave and development courses.

Benefits

Annual day off for birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Discounts and cashback benefits

Cycle-to-work scheme

Paid day off for volunteering

Free lunch every workday

Access to Mental Health Charter App

Enhanced parental leave

Paid leave for fertility treatments

Grandparent leave

Qualifications

• At least 2 years’ experience in a service environment dealing with customers.
• Must be barista trained or willing to be trained.
• Food Safety Level 2 certification is a plus.

Responsibilities

• Prepare hot beverages to required standards.
• Ensure food items are available and rotated.
• Keep the coffee bar clean and stocked.
• Engage with customers to enhance service experience.
• Comply with stock rotation procedures.

Skills

Customer service experience

Communication skills

Adaptability

Education

Food Safety Level 2 certificate

Barista training

Job description

Overview

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Support Barista to join our team.

You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs.

Responsibilities

• Prepare hot beverages to the required standards following Perkee coffee protocols
• Ensure suitable food items are available and rotated throughout the day following company protocol and brand guidelines
• Ensure the coffee bar is clean, tidy and well stocked at all times
• Organise time and systems to ensure a consistently high standard of service
• Manage any queue to ensure everyone is engaged at all times the service experience
• Comply and ensure others comply with appropriate due diligence/stock rotation procedures
• Follow procedures and instructions and help others following them
• Be an example and role model for fellow baristas

Qualifications

• Ideally, you will have a Food Safety Level 2 certificate and be Barista trained
• You will have at least 2 years’ experience in a service environment dealing with customers, although we will provide you with the necessary training you need in order to grow your career with us.

Benefits

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses ranging from levels 2 to 7
• Discounts and cashback at a wide variety of retail and leisure outlets
• Cycle-to-work scheme
• Freedom Friday – a paid day off to volunteer at a charity of your choice
• Free lunch every workday
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave benefits
• Paid leave for fertility treatments
• Grandparent leave to support your loved ones with their new arrival

Explore all benefits and more by visiting BM Caterers website