Supervisor

HUGO BOSS Aktiengesellschaft; City of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fashion and lifestyle company in London seeks a Supervisor to motivate and supervise sales team members, ensuring excellent customer service and achievement of performance targets. Candidates should have experience in management within retail, strong communication skills, and commercial acumen. The role offers competitive salary, commission, and tailored training opportunities.

Benefits

Competitive salary

Commission

Attractive benefits

Global career paths

Tailored training opportunities

Qualifications

• Previous experience in a similar management role within fashion or lifestyle retail.
• Proven ability to lead, motivate, and train team members.
• Strong commercial acumen and brand knowledge.
• Excellent communication skills, both written and verbal.

Responsibilities

• Supervise team members to achieve performance targets.
• Support the management team in action plans.
• Coach and develop team members to enhance skills.
• Implement customer-centric service strategies.
• Maintain awareness of competitors and local markets.

Skills

Leadership

Communication

Customer Service

Flexibility

Commercial Acumen

Job description

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor‑made for you!

HUGO BOSS UK Ltd | Supervisor | Harrods Knightsbridge

What you can expect:

In your role as a Supervisor, you act as an inspirational role model in supervising the team members on the sales floor in the KPI achievement with a tireless drive to deliver excellent customer service.

• Supervise, assist and motivate team members on the sales floor to achieve individual and location’s performance targets and KPIs
• Support the management team in implementing action plans to achieve short and long‑term targets
• Coaching, developing and training team members to continuously improve product and selling skills
• Implement and maintain a customer centric mindset to build a loyal customer base
• Drive the use of all available tools and ensure procedures are executed and policies followed
• Build and maintain awareness of our competitors and local markets by sharing any relevant findings with your Area Manager and retail team

Your profile:

• Previous experience in a similar management role within a fashion and lifestyle retail environment
• Passionate in leading, motivating and training team members through active supervision
• Ability to be flexible and adaptable to the need of the business
• Demonstrate strong commercial acumen and brand knowledge
• Willingness to constantly learn & develop
• Excellent communication skills at all levels, both written and verbal
• Experience in networking & building relationships

Your benefits:

• Competitive salary, commission and attractive benefits
• Global career paths for specialists and leadership
• Tailored trainings and development opportunities
• International and inspirational working environment with a dynamic work culture

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.