Studio Services Coordinator

AKQA; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading digital services organization in London seeks a Studio Services team member to enhance client and team experiences. Responsibilities include managing meeting rooms, supporting team operations, and ensuring a welcoming environment. A successful candidate will have at least 2 years of experience in hospitality or similar fields and excellent interpersonal skills. The role supports a hybrid work approach, encouraging team collaboration while maintaining high service standards.

Benefits

Extensive range of benefits

Qualifications

• At least 2 years’ experience in a service, hospitality, or luxury role.
• Ability to manage multiple tasks and work under tight deadlines.
• Demonstrated interpersonal and communication skills.

Responsibilities

• Support teams across the AKQA Studio in daily operations.
• Manage meeting room schedules and catering orders.
• Maintain a tidy and welcoming studio environment.

Skills

Interpersonal skills

Problem-solving

Customer service

Attention to detail

Communication skills

Tools

Microsoft Office

Job description

At AKQA we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

As part of our Studio Services team at AKQA, you are dedicated to creating an exceptional studio experience for our clients, guests, and teams. By upholding the highest standards of service, care, and attention to detail, you help bring our AKQA brand and core values to life, fostering a space that inspires creativity, collaboration, and wellbeing. Your approach is always consistent with the London studio’s strategy and operations, ensuring a world-class experience for everyone who walks through our doors.

ROLE REQUIREMENTS

• Be the go to person for the day to day support of teams across the AKQA Studio.
• To be fully aware of the daily meeting room schedule always and able to plan, prioritise and complete the set-up and clear-down of all meeting rooms on time, to a high standard and with attention to detail as part of our Studio Services team.
• Assist with ordering catering for meetings, events, stationery areas and kitchen.
• Assist with the organisation and set-up of all internal events and internal moves.
• Be the face of AKQA London — welcoming and greeting clients, guests, and team members with professionalism, warmth, and care.
• Manage all administrative tasks, including but not limited to: security passes, booking couriers, LON studio requests, meeting rooms and travel booking.
• Ensure the entire studio environment reflects AKQA’s commitment to excellence — from Reception to shared spaces. Maintain a tidy, welcoming, and inspiring atmosphere at all times.
• Assist with on-boarding and off-boarding teams across the AKQA Studio.
• Handle basic maintenance tasks safely, practically and with strong attention to detail. Organise and oversee any on-site maintenance and minor repairs. Manage contractors on site and ensure they comply with all H&S legislation.
• Play an active role in the Studio Culture team to create meaningful moments that foster connection, creativity, and a strong sense of collaboration across the studio.

QUALITIES AND CHARACTERISTICS

• Build strong relationships with teams across the AKQA Studio, including clients and guests
• Make a positive contribution to the team and receive positive feedback
• Constantly strive to improve AKQA service levels, processes and procedures
• At least 2 years’ experience working in either a service, hospitality or luxury role for a similar dynamic and fast-paced environment
• Dynamic personality with a strong bias to action
• Demonstrated ability to set and implement priorities, manage multiple tasks, and work to tight deadlines and high service levels
• Strong interpersonal skills, including good communication skills
• Strong problem-solver with high attention to detail
• Proficient in Microsoft Office, including Outlook with good numerical skills

Explore our extensive range of benefits here.

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.