Student Wellbeing & Support Advisor

Pianetagenoa1893; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

An education provider in the United Kingdom is seeking a Student Support & Welfare Officer to aid students with administrative and welfare issues, ensuring a supportive environment. The ideal candidate will have strong interpersonal skills and experience in a customer-facing role, along with the ability to work flexibly. This is a full-time position based in Sheffield, contributing to the wellbeing and engagement of students.

Qualifications

• Previous experience in a customer-facing role is essential.
• Ability to maintain calm under pressure.
• Flexibility to work evenings and weekends is required.

Responsibilities

• Provide direct support for students with administrative and pastoral issues.
• Monitor student engagement and attendance.
• Support students with applications to the Student Loan Company.

Skills

Interpersonal skills

Organisational skills

Empathy

Communication skills

Education

Bachelor's degree or equivalent professional qualification

Job description

An education provider in the United Kingdom is seeking a Student Support & Welfare Officer to aid students with administrative and welfare issues, ensuring a supportive environment. The ideal candidate will have strong interpersonal skills and experience in a customer-facing role, along with the ability to work flexibly. This is a full-time position based in Sheffield, contributing to the wellbeing and engagement of students.