Student Financial Aid & Awards Advisor

Kwantlen Polytechnique University; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading educational institution in the United Kingdom is seeking a Financial Aid Assistant to join the Student Services team. This role involves responding to student inquiries regarding financial awards and assistance programs, reviewing applications, and processing related data. Ideal candidates should have a bachelor's degree or related experience and demonstrate strong customer service, communication, and organizational skills. Proficiency in student records systems and Microsoft Office is preferred, along with attention to detail and the ability to handle confidential information.

Qualifications

• Minimum 2 years of post-secondary education, bachelor’s degree preferred.
• Minimum of 2 years related experience in a post-secondary setting.
• Demonstrated ability to handle confidential information appropriately.

Responsibilities

• Respond to student inquiries regarding financial assistance programs.
• Review student applications for awards and financial aid.
• Process student information related to financial assistance.

Skills

Customer service experience

Communication skills

Attention to detail

Organizational skills

Problem-solving

Education

Bachelor’s degree or related experience

Tools

Student Banner system

Microsoft Office

Job description

A leading educational institution in the United Kingdom is seeking a Financial Aid Assistant to join the Student Services team. This role involves responding to student inquiries regarding financial awards and assistance programs, reviewing applications, and processing related data. Ideal candidates should have a bachelor's degree or related experience and demonstrate strong customer service, communication, and organizational skills. Proficiency in student records systems and Microsoft Office is preferred, along with attention to detail and the ability to handle confidential information.