Strategic Service Operations Leader, Fire & Security

Global Fire & Security; Nottingham; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading company in fire and security is searching for a Head of Service Operations based either in Nottingham or Canary Wharf. This role involves driving operational performance and service excellence, managing P&L, and leading a team towards high standards. The ideal candidate will have technical knowledge in fire and security, proven leadership experience, and strong client-facing communication skills. A competitive salary along with a bonus and car allowance is offered in a supportive working environment.

Benefits

Competitive salary

Bonus and Car Allowance

Opportunities for training and career development

Employee referral scheme

Pension scheme

Employee social and engagement initiatives

Qualifications

• Experience in senior operations roles within Fire and Security.
• Proven leadership experience in technical service operations.
• Strong client-facing skills and the ability to drive results.

Responsibilities

• Drive operational service performance and profitability.
• Lead service operations for safe and compliant delivery.
• Manage productivity, margin, and cost control.

Skills

Technical knowledge in Fire and Security

Strong leadership skills

P&L management

Analytical mindset

Strong communication skills

Proficient in Microsoft 365

Job description

A leading company in fire and security is searching for a Head of Service Operations based either in Nottingham or Canary Wharf. This role involves driving operational performance and service excellence, managing P&L, and leading a team towards high standards. The ideal candidate will have technical knowledge in fire and security, proven leadership experience, and strong client-facing communication skills. A competitive salary along with a bonus and car allowance is offered in a supportive working environment.