Strategic Commercial Account Manager – Growth & Retention

SHI; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global IT solutions provider in Milton Keynes is seeking an Account Manager responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions. The role requires excellent communication skills, a Bachelor's degree, and 2-4 years of sales experience. The successful candidate will host business reviews, engage with internal resources, and provide exceptional customer service. The position offers opportunities for professional growth and a competitive benefits package.

Benefits

Health and wellness benefits

Continuous professional growth opportunities

World-class facilities

Qualifications

• 2-4 years of experience in outside sales, inside sales management or pre-sales.
• Ability to travel to SHI, Partner, and Customer Events.
• Advanced sales EOM certification preferred.

Responsibilities

• Drive retention and growth by identifying client pain points and developing tailored solutions.
• Maintain regular communication with customers to align forecasts.
• Host Quarterly Business Reviews and status meetings.

Skills

Time Management

Organisation

Communication

Interpersonal Skills

Adaptability

Education

Completed Bachelor’s Degree

Tools

CRM Software

Microsoft Word

Excel

PowerPoint

Outlook

Job description

A global IT solutions provider in Milton Keynes is seeking an Account Manager responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions. The role requires excellent communication skills, a Bachelor's degree, and 2-4 years of sales experience. The successful candidate will host business reviews, engage with internal resources, and provide exceptional customer service. The position offers opportunities for professional growth and a competitive benefits package.