Store Team Leader: Inspire Excellence in Customer Service

Whsmithcareers; Ingliston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail employer in the United Kingdom is seeking a Team Leader to guide and inspire their team to provide exceptional customer service. The ideal candidate will have recent retail leadership experience, a passion for team development, and the capability to create a supportive work environment. Key responsibilities include ensuring excellent service standards and assisting colleagues in building their skills. The role is vital in making every customer's journey better.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Qualifications

• 5 years continuous references needed for airport pass.
• Experience in a fast-paced retail environment is preferred.
• Ability to support employee training and development.

Responsibilities

• Lead and inspire your team to deliver excellent customer service.
• Create a culture of learning and support among colleagues.
• Ensure that store operates safely and legally.

Skills

Retail leadership experience

Team motivation

Relationship building

Effective communication

Flexibility of approach

Job description

A leading retail employer in the United Kingdom is seeking a Team Leader to guide and inspire their team to provide exceptional customer service. The ideal candidate will have recent retail leadership experience, a passion for team development, and the capability to create a supportive work environment. Key responsibilities include ensuring excellent service standards and assisting colleagues in building their skills. The role is vital in making every customer's journey better.