Store & Spa Manager — Lead a Team, Grow Sales (Flexible)

Lush Limited; Bath; On-site; GBP 38,000; Full time

Job summary

A leading cosmetics company in Bath seeks a Store and Spa Manager responsible for managing store operations, finances, and team development. As part of your role, you will ensure exceptional customer service, create strong community connections, and drive sales while managing a passionate team. This position offers a salary of £37,250 per year and various employee perks including discounts on products and flexible working arrangements.

Benefits

Holiday allowance

50% discount on products and spa treatments

Discretionary profit-based bonus

Pension scheme

Day off for weekday birthdays

Cycle to work scheme

Discounted rail and bus season tickets

Employee assistance programme

6 months of full pay for parental leave

Flexible working

Qualifications

• Genuine passion for delivering exceptional customer service.
• Able to navigate difficult conversations and set expectations.
• Strong verbal communication skills to share messages.

Responsibilities

• Manage your store's finances and drive sales.
• Develop and train your team for customer experience.
• Lead your management team to achieve goals.

Skills

Customer Service

Management Skills

Teamwork

Communication

Adaptability

Problem-solving

Organisation

Job description

A leading cosmetics company in Bath seeks a Store and Spa Manager responsible for managing store operations, finances, and team development. As part of your role, you will ensure exceptional customer service, create strong community connections, and drive sales while managing a passionate team. This position offers a salary of £37,250 per year and various employee perks including discounts on products and flexible working arrangements.