Store Operations Leader – Convenience

Sainsbury's Supermarkets Ltd; Sheffield; On-site; GBP 30,000 - 36,000; Full time

Job summary

A large retail supermarket chain is seeking a Customer and Trading Manager for its Sheffield store. The successful candidate will manage day-to-day operations, ensuring high standards of customer service and team performance. Key responsibilities include leading the store team, handling employee relations, and achieving KPIs. The role offers competitive salary and benefits, fostering a culture of inclusion and opportunity for all colleagues.

Benefits

10% discount card for shopping at Sainsbury’s

Annual bonus scheme

Free food and hot drinks for colleagues

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships and more

Qualifications

• Proven track record of delivering excellent customer service.
• Experience in leading teams in a fast-paced retail environment.
• Operational leadership experience is required.

Responsibilities

• Manage daily store operations and team performance.
• Ensure excellent customer service and efficient operations.
• Handle employee relations and performance management.

Skills

Customer service

Team leadership

KPI management

Operational management

Employee relations management

Job description

A large retail supermarket chain is seeking a Customer and Trading Manager for its Sheffield store. The successful candidate will manage day-to-day operations, ensuring high standards of customer service and team performance. Key responsibilities include leading the store team, handling employee relations, and achieving KPIs. The role offers competitive salary and benefits, fostering a culture of inclusion and opportunity for all colleagues.