Store Manager - Maternity Cover

Dune; Braintree; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail company in Braintree seeks a Store Manager on a Fixed Term Contract to lead a vibrant team and enhance customer experiences. The ideal candidate will have proven leadership experience, demonstrate enthusiasm for team development, and possess the ability to drive KPIs. This role offers a friendly culture, significant opportunities for career growth, and numerous employee perks including discounts, bonuses, and work-life balance initiatives.

Benefits

Friendly and open culture

Competitive bonus scheme

60% employee discount

33 days holiday

Company pension scheme

Life assurance

Cycle2work

Employee assistance programme

Qualifications

• Minimum 1 year of leadership experience motivating teams.
• Strong commercial instincts and ability to improve store performance.
• Dedication to ensuring exceptional customer service.

Responsibilities

• Inspire the team to exceed customers' expectations.
• Maintain high standards of customer service.
• Drive the success of the store through team motivation.

Skills

Leadership experience

Confidence and enthusiasm

Passion for team development

Proven ability to drive KPIs

Excellent attention to detail

Experience in store processes

Job description

About us

Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable.

Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood.

We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities. Our future is bursting with opportunity in the UK and globally. There couldn’t be a better time to join. You belong at Dune!

About the role

You’ll join our vibrant team in Braintree where you will play an integral role at the heart of our business. You’ll inspire our teams to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Store Managers are experts in their field and with their commercial instinct they are always looking for ways to make improvements. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do.

1 year Fixed Term Contract

About you

• Leadership experience where you’ve inspired and motivated a team
• Confidence, enthusiasm, and positivity
• Passion for supporting your team in their development, whilst leading them to deliver excellent customer service
• Proven ability to drive and deliver KPI's to achieve successful results
• Excellent attention to detail, enabling our stores to stay flawless
• Experience in implementing store processes whilst looking for ways to improve them

What’s in it for you?

• Friendly and open culture with plenty of opportunity for development
• We recognise retailing as an art and offer bespoke professional apprenticeship programmes
• A competitive bonus scheme which rewards the teams’ sales efforts
• Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
• Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
• 60% employee discount on Dune products – what’s not to love!
• 33 days holiday (inclusive of bank holidays – pro rata if part time)
• We understand the importance of work-life balance and happy to talk flexible working
• Company pension scheme
• Life assurance for all team members
• Cycle2work
• We look after our people – employee awards where we celebrate success and reward commitment
• Team incentives and socials – we like to have fun!
• Company growth and opportunity; Dune is evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
• Open-minded company, welcoming thoughts and ideas to be shared
• Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
• Our own Wellbeing Allies – there to talk when you need them.

What happens next?

We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.

If we are excited to find out more about you, we will give you a call and arrange to talk.

A few things that might help:

• Research the brand and the role; browse our website; and visit our store
• Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role