Store Manager – Customer & Trading

Sainsbury's Supermarkets Ltd; Ness; On-site; GBP 31,000; Full time

Job summary

A leading retailer is seeking a Customer and Trading Manager for a small supermarket in Neston. The role involves overseeing daily operations, ensuring high standards of customer service, and managing a team to deliver on performance indicators. Candidates should have experience in management, a passion for service, and the ability to lead operations effectively. This position offers competitive salary and diverse benefits including discounts and bonuses.

Benefits

10% discount on shopping

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching

Sainsbury’s share scheme

Wellbeing support

Cycle to Work scheme

Qualifications

• Experience in a fast-paced operational environment is essential.
• Proven ability to manage performance and conduct disciplinaries.
• Track record of delivering customer service excellence.

Responsibilities

• Manage daily store operations and serve as the primary manager.
• Work with the management team to ensure operational efficiency.
• Coach team members to provide outstanding customer service.

Skills

Line-management responsibilities

Customer service skills

KPI delivery

Operational leadership

Employee relations management

Job description

A leading retailer is seeking a Customer and Trading Manager for a small supermarket in Neston. The role involves overseeing daily operations, ensuring high standards of customer service, and managing a team to deliver on performance indicators. Candidates should have experience in management, a passion for service, and the ability to lead operations effectively. This position offers competitive salary and diverse benefits including discounts and bonuses.