Store Manager - Convenience & Customer Experience Leader

Sainsbury's Supermarkets Ltd; Sutton; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading UK supermarket retailer seeks a passionate Store Manager for its Cheam local store in Sutton. This role demands strong leadership skills to enhance customer experiences and manage a fast-paced operation. You'll be accountable for store performance, ensuring compliance with safety standards and operational procedures. Ideal candidates will have proven experience in team management, decision-making using data insights, and navigating employee relations confidently. Excellent rewards and benefits accompany this vital leadership position.

Benefits

Private Healthcare

Interest free car loan

Annual bonus scheme

Employee discount card

Generous holiday entitlement

Pension match

Colleague wellbeing support

Cycle to Work scheme

Qualifications

• Experience leading an operation with customer accountability.
• Proven ability to improve customer journeys.
• Confident in managing employee relations and applying HR policies.

Responsibilities

• Leading the store team to deliver excellent customer service.
• Planning and preparing for upcoming trading activities.
• Managing operational standards and ensuring legal compliance.

Skills

Customer service excellence

Leadership

Data-driven decision making

Employee relations

Change management

Operational management

Job description

A leading UK supermarket retailer seeks a passionate Store Manager for its Cheam local store in Sutton. This role demands strong leadership skills to enhance customer experiences and manage a fast-paced operation. You'll be accountable for store performance, ensuring compliance with safety standards and operational procedures. Ideal candidates will have proven experience in team management, decision-making using data insights, and navigating employee relations confidently. Excellent rewards and benefits accompany this vital leadership position.