Store Manager

Florence Nightingale Hospice; Fleet; On-site; GBP 31,000; Full time

Job summary

A local charity organization in Aylesbury seeks a Store Manager to lead its team in maximizing revenue while supporting the community. The role involves managing staff, achieving sales targets, and working with volunteers. Competitive salary and benefits include annual leave and pension contributions.

Benefits

Workplace pension with 5% ER contribution

26 days annual leave plus statutory holidays

Generous sick pay allowance

Enhanced parental leave

Access to Smart Health services

Employee Assistance Programme

Life Assurance equivalent to 3x salary

Membership of the Blue Light scheme

Qualifications

• Experience managing a large team in charity or large-format retail.
• Proven ability to achieve sales targets in a retail setting.
• Experience engaging volunteers and working positively with diverse abilities.

Responsibilities

• Maximise the commercial potential of the store.
• Lead the staff and volunteers to achieve income targets.
• Manage recruitment, training, and performance of the team.

Skills

Team management

Sales target achievement

Volunteer coordination

Stock management

Positive attitude

Job description

Store Manager – Gatehouse Way

Location: Aylesbury

Hours: Full time (5 days a week)

Salary: £30,176.55 per annum

Closing date: Sunday 11 January 2026 – please note we will be reviewing applications on receipt so please apply promptly to avoid disappointment.

This is an exciting position at our Gatehouse Way store in Aylesbury. You can make a real difference to people in your local community by joining the Florence Nightingale Hospice Charity Retail Team, making your mark in charity retail at our Gatehouse Way store. Our shops are the face of the Charity, seeing supporters and raising vital funds to support local patients and their families, every single day on high streets, retail parks, and a farm all across Buckinghamshire and its borders. We have a fabulous opportunity for you to bring your enthusiasm and love for fashion to an ethical and sustainable industry at our Gatehouse Way store.

What will I be doing?

• Maximise the commercial potential of the Gatehouse Way site by delivering an excellent retail offer for the local community.
• Lead the Gatehouse Way team of staff and volunteers to achieve agreed income targets – sales, Gift Aid and Hospice Lottery.
• Support the recruitment, induction, training and retention of volunteers, promoting a happy and productive working environment for the volunteers.
• Line‑manage the Gatehouse Way team, providing effective support, training and personal development, regularly reviewing performance and ensuring that KPIs and objectives are met.

About You

• Experience of managing a large team in charity or large‑format retail.
• Experience of leading a team to achieve considerable sales targets in a retail environment.
• Experience of working with volunteers, and able to work positively with people of all abilities.
• Highly motivated and driven with a keen interest in donated product; this role will involve a significant level of stock management.
• Demonstrable positive, solution‑focused, ‘can‑do’ attitude.

About Us

In joining our friendly, positive and ambitious retail team, you’ll be rewarded with an interesting role, a competitive salary, a supportive culture that encourages a healthy work‑life balance. Ultimately you will be raising money to support the best hospice care for local people. So if you want a career that also makes a difference in your community, we’d love to hear from you!

For You

• Workplace pension – 5% ER contribution (with an option to increase to 6%)
• 26 days annual leave plus statutory holidays (increasing by a day a year up to 5 years service)
• Generous company sick pay allowance
• Enhanced maternity/paternity/adoption leave
• Access to Smart Health services, including GP Online 24/7
• Employee Assistance Programme
• Life Assurance equivalent to 3x salary
• Membership of the Blue Light scheme, offering a wide range of discounts

How to Apply

Please read the full job description and requirements here and send your CV or our application form together with a covering letter explaining your suitability for the role to [e-mail]

Contact

• Telephone: [phone]
• Email: [e-mail]

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Non‑profit Organisation Management

Inclusivity Statement

Florence Nightingale Hospice Charity is committed to being an inclusive employer and we welcome applications from all parts of the community, especially those in underrepresented groups.