Store Manager

Vinnies SA; England; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading community support organization in the United Kingdom is seeking an experienced Store Manager to lead and motivate a team in delivering exceptional retail service. This role focuses on operational management, sales performance, and community engagement. The ideal candidate has a robust retail background, excellent leadership skills, and a passion for creating a positive customer experience. Join a supportive, values-driven team that champions inclusivity and career growth.

Benefits

Tax-free benefits for everyday expenses

Career progression opportunities

Learning and development resources

Wellbeing support services

Diverse workplace culture

Various leave benefits

Qualifications

• Proven experience managing retail stores, ideally in fashion or high-volume retail.
• Strong operational focus, overseeing day-to-day store performance.
• Excellent people leadership and coaching skills.

Responsibilities

• Lead, grow, and motivate a team of volunteers and support staff.
• Manage all store operations, including stock sorting and pricing.
• Drive sales and KPIs to maximize revenue and efficiency.
• Ensure high standards in customer service daily.
• Maintain safety and compliance in store operations.

Skills

Retail management experience

Operational problem-solving

Leadership and coaching

Visual merchandising

Customer focus

Flexibility to work weekends

Job description

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

Are you a hands‑on retail leader who loves getting stuck into the day‑to‑day while driving your team to succeed? At Vinnies NSW, we’re looking for an experienced Store Manager who thrives in a fast‑paced, operationally driven retail environment and wants their work to make a real community impact. As Store Manager, you won’t just lead, you’ll be the operational engine of your store. From stock control and merchandising to volunteer management and customer engagement, your focus will be on running a smooth, efficient, high‑performing store while delivering exceptional service and supporting the local community. With management opportunities in both our Islington and North Belmont stores, we are seeking talented leaders to join and grow with us.

Your Responsibility

• Lead, grow and motivate a team of volunteers and support staff, creating a collaborative, high performing culture
• Manage all store operations; stock sorting, pricing, placement, visual merchandising and store layout
• Drive sales and KPIs, using your operational skills to maximise revenue and efficiency
• Ensure the store meets exceptional customer service standards every day
• Maintain safety, compliance, and operational procedures to keep the store running smoothly
• Support and engage the local community, championing Vinnies’ mission and values
• Be a visible leader on the shop floor, hands‑on in operations, demonstrating high standards in merchandising, stock management, and customer engagement

You Will Need

• Proven experience managing retail stores, ideally in fashion or high-volume retail
• Strong operational focus, with the ability to oversee day-to-day store performance and solve problems quickly
• Excellent people leadership and coaching skills
• A flair for visual merchandising and an eye for detail
• Results‑driven mindset with experience meeting sales targets and KPIs
• Customer‑focused approach, ensuring every visitor has a positive experience
• Flexibility to work weekends and extended hours as required

Apply Now

If this sounds like you, don’t wait-apply now, we are interviewing applications as we receive them.

We offer:

• Supportive Team – Join a welcoming, values‑driven team with a strong sense of community.
• Boost Your Take‑Home Pay – Access up to $15,900 in tax‑free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development – On‑demand training to support your professional growth.
• Wellbeing Support – EAP and wellness services to support your mental and physical well‑being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave, Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.

If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre‑employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.