Store Leader: Customer & Trading Manager (Convenience)

Sainsbury's Supermarkets Ltd; Kippax; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supermarket retailer in the UK is seeking a Customer and Trading Manager for their Kippax store. In this role, you will be responsible for daily store operations and performance management, ensuring excellent customer service and team coaching. Ideal candidates will have experience in a fast-paced environment with a focus on KPIs. The position offers a competitive salary and various benefits including discounts, bonuses, and wellbeing support.

Benefits

10% store discount

Annual bonus scheme

Free food and drinks

Generous holiday entitlement

Pension contributions matched

Wellbeing support

Gym membership discounts

Cycle to Work scheme

Qualifications

• Experience in a fast-paced operational environment with previous line management responsibilities.
• Able to manage performance and coaching within a team.
• Strong leadership skills with a track record of delivering KPIs.

Responsibilities

• Ensure daily store operations run smoothly with a small team of managers.
• Be accountable for all tasks in-store, often as the only manager present.
• Manage performance of staff and conduct essential employee relations.

Skills

Operational leadership

Customer service delivery

Team coaching

Performance management

KPI delivery

Job description

A leading supermarket retailer in the UK is seeking a Customer and Trading Manager for their Kippax store. In this role, you will be responsible for daily store operations and performance management, ensuring excellent customer service and team coaching. Ideal candidates will have experience in a fast-paced environment with a focus on KPIs. The position offers a competitive salary and various benefits including discounts, bonuses, and wellbeing support.