Stock Integrity Specialist

The Range; Plymouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established retail company is seeking a Stock Integrity Specialist to oversee the accuracy and reliability of inventory records. This full-time, temporary (12 months) position requires strong analytical skills and SQL proficiency. Responsibilities include investigating stock discrepancies, collaborating with IT and supply chain teams, and driving improvements in stock management. The candidate must be detail-oriented, self-motivated, and skilled at managing multiple priorities. Competitive salary and benefits offered for this role based in Plymouth.

Benefits

Competitive salary

Pension

Long service awards

Employee discount

Cycle to work scheme

Qualifications

• Proven ability to interpret complex data and identify patterns.
• Experience using ticketing and incident management systems.
• Skilled at managing multiple tasks in a fast-paced environment.

Responsibilities

• Triage and prioritise stock-related issues using Sysaid.
• Investigate root causes of stock discrepancies.
• Collaborate with various teams to resolve integration issues.

Skills

Analytical skills

SQL proficiency

Attention to detail

Communication skills

Multitasking

Documentation skills

Tools

Sysaid

ServiceNow

Job description

We are a Sunday Times Top Track 100 company and one of the UK 's fastest growing privately owned companies. The Range has grown enormously since its inception in 1989, and now has over 200 stores nationwide. People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.

About the Role

The Stock Integrity Specialist is responsible for safeguarding the accuracy and reliability of inventory records across all channels and systems. This role will investigate stock discrepancies, resolve integration issues, and drive improvements in stock management processes to support operational efficiency, margin protection, and customer satisfaction.

Responsibilities

• Triage and prioritise stock-related issues using the Sysaid ticketing system.
• Investigate and validate root causes of stock discrepancies, including system integration failures (e.g., WMS, ERP, IMS).
• Collaborate with IT developers, supply chain, and commercial teams to resolve issues and implement fixes.
• Track ticket progress, escalate unresolved issues, and ensure accountability for resolution.
• Participate in testing and validation of system fixes prior to deployment.
• Develop and maintain reconciliation processes across systems and new workstreams.
• Query and analyse relevant databases (SQL proficiency required).
• Document all fixes, developments, and process changes in the appropriate system.
• Provide ongoing support for new sales channels and integration projects.
• Contribute to continuous improvement initiatives and participate in Change Board processes for stock-related changes.
• Support training and onboarding of new team members as required.

Person Specification: Essential

• Exceptionally analytical with a proven ability to interpret complex data and identify patterns or anomalies in stock records.
• Outstanding attention to detail; able to spot discrepancies and inconsistencies others might miss.
• Skilled at managing multiple tasks, issues, and priorities simultaneously in a fast-paced environment.
• Proficient in SQL and experienced with integrated business systems.
• Experienced in using ticketing and incident management systems (e.g., Sysaid, ServiceNow).
• Excellent communicator, able to collaborate effectively across departments and present findings clearly.
• Self-motivated and able to work independently, taking ownership of problems and driving them to resolution.
• Strong documentation and process improvement skills.

Desirable

• Experience with WMS, ERP, and retail POS systems.
• Understanding of margin reporting and inventory valuation.
• Experience supporting new sales channels and integrations.
• Knowledge of loss prevention and operational risk management.

What We Offer

• Competitive salary
• Pension
• Long service awards
• Employee discount
• Cycle to work scheme

Position

Temporary (12 Months), Full-time

Hours

Monday-Friday, 08:45am-17:30pm.

Location

Plymouth, Devon