Starbucks Shift Supervisor

Euro Garages Limited; Kettering; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A leading retail company is seeking a Shift Supervisor for their Starbucks Store in Kettering. In this role, you will lead and motivate a team to ensure exceptional customer service and manage store operations in the absence of the Store Manager. The ideal candidate should have experience in supervisory roles and be ready to work late shifts. A range of attractive benefits including a discount on food and drinks is offered. Join us to help create a welcoming atmosphere for our customers.

Benefits

30% discount on food, drinks & merchandise

Quarterly bonus incentive

Access to Learning Hub for online courses

Free on shift beverage

Qualifications

• Experience in supervisory roles preferred.
• Experience within hospitality or retail is a plus.
• Must be 18 years or older.

Responsibilities

• Lead a team to deliver excellent customer service.
• Manage store operations in the Manager's absence.
• Promote sales and maintain store cleanliness.

Skills

Team leadership

Customer service

Beverage preparation

Job description

Overview

We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks Store! Our Team Leaders are responsible for managing the store when the Manager is not around; Supervisors really are our Store Managers’ right-hand person. You are second in command and play a key part in ensuring the team is operating smoothly, you strive to promote sales and increase profitability whilst making sure our customers leave feeling satisfied. Leading and engaging the team is your focus, as well as getting involved with making beverages, store cleanliness and serving our loyal customers. This role may require late night working and closing of the store so the successful candidate will be 18 years or over.

Company: EG Group

Store location note: This Starbucks store is located on the A14

Responsibilities

Lead, inspire, and motivate a team to deliver excellent customer service and beverage preparation. Manage the store in the Manager’s absence, acting as the right-hand person to the Store Manager. Ensure the team operates smoothly, promote sales and profitability, maintain store cleanliness, and engage with customers to ensure satisfaction.

Benefits

• Starbucks discount - 30% off food, drinks & merchandise
• Discount partnerships – retail, food, home, garden, electronics & much more
• 24/7 access to virtual GP & wellbeing service
• Quarterly bonus incentive
• Contracted hours
• Free on shift beverage
• Progression & career opportunities
• Life assurance
• Employee assistance programme
• Recognition rewards
• Work anniversary awards
• EG Cares benefits & rewards platform
• Access to the Learning Hub with the most extensive online learning course library in the world

Qualifications & Requirements

Experience in supervisory roles is preferred. If you have experience within hospitality or retail and feel ready to step into a managerial role, we encourage you to apply. The candidate should be prepared to work late shifts and potentially close the store. Candidates must be 18 years or older.

How to apply

Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply please email a copy of your CV to [e-mail] with the reference ‘Starbucks Shift Supervisor - Kettering A14 - 116553'