Sr. Account Manager

CrowdStrike Inc.; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading cybersecurity company in Reading is seeking a Sr. Account Manager to manage client relationships and drive account growth. This role involves serving as a primary contact for clients, managing the contract renewal cycle, and achieving sales growth quotas. Ideal candidates will have full sales cycle experience, strong communication skills, and the ability to handle negotiations effectively, along with a robust understanding of technical environments. Benefits include flexible work culture and competitive compensation.

Benefits

Market leader in compensation and equity awards

Comprehensive wellness programs

Professional development opportunities

Qualifications

• Experience of full sales cycle in account management or net new logo capacity.
• Strong ability to manage full sales cycle and handle objections.
• Exceptional written and verbal communication skills.

Responsibilities

• Serve as primary contact for clients and collaborate with internal teams.
• Manage contract renewal cycle and ensure timely renewals.
• Achieve new sales growth quota within customer base.

Skills

Full sales cycle experience

Strong communication skills

Technical aptitude

Ability to balance tasks

Job description

Sr. Account Manager page is loaded## Sr. Account Managerlocations: United Kingdom - Readingtime type: Full timeposted on: Posted Todayjob requisition id: R25541**About the Role:**CrowdStrike is seeking a Sr. Account Manager to ensure that our regional customers are successful and thriving with our next generation endpoint technology. This is a full sales cycle role in which you will proactively advocate for the customers in the medium to large enterprise business segment, while focusing on high levels of adoption to ensure customer satisfaction. You will balance discovering upsell and cross-sell opportunities while partnering with our renewals team to ensure timely renewals.**What You’ll Do:*** Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase* Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.* Achieve a quota of new sales growth within the customer base.* Be a customer advocate, driving relationships with key customers and creating new champions.* Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.* Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion.* Devise and execute account strategies and plans to maximise account growth.* Provide high touch customer service, including escalation and coordination of support issues as needed.* Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.**What You’ll Need:*** Experience of full sales cycle experience in account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields.* Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals.* Light experience and/or understanding of sales frameworks such as MEDDPICC and Sandler* Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.* Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.* Strong technical aptitude and ability to learn new concepts quickly.* Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings* High level of comfort handling client objections and negotiations.**Bonus Points:*** Cyber Security industry experience* Security and/or SaaS Sales experience* Advanced experience and/or understanding of sales frameworks such as MEDDPICC and Sandler#LI-RG1**Benefits of Working at CrowdStrike:*** Remote-friendly and flexible work culture* Market leader in compensation and equity awards* Comprehensive physical and mental wellness programs* Competitive vacation and holidays for recharge* Paid parental and adoption leaves* Professional development opportunities for all employees regardless of level or role* Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections* Vibrant office culture with world class amenities* Great Place to Work Certified across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [e-mail] for further assistance.