Sprinkler Service Engineer

Johnson Controls, Inc.; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading global safety solutions provider is seeking a Sprinkler Service Engineer to maintain and service fire suppression systems. This role involves ensuring workplace safety, meeting key performance indicators, and delivering expert customer support. Candidates should have proven experience with mechanical fire suppression systems, strong communication skills, and a full UK driving licence. This position offers a competitive salary, comprehensive benefits, and opportunities for long-term career development in a collaborative team culture.

Benefits

Competitive salary with overtime and travel pay

Company van and full PPE

25 days paid holiday plus bank holidays

7% matched pension contributions

Employee assistance program

Extensive training opportunities

Cycle-to-work scheme

Qualifications

• Proven experience servicing mechanical fire suppression systems.
• Reliable, trustworthy, and self-motivated—able to work independently and in a team.
• Strong communication and relationship-building skills.
• Full UK driving licence.

Responsibilities

• Service and maintain industry-leading fire suppression systems.
• Ensure workplaces remain safe and compliant.
• Deliver against performance KPIs, including deficiency resolution.
• Provide expert fault-finding and customer support.
• Build strong client relationships.

Skills

Mechanical fire suppression systems servicing

Strong communication skills

Reliability and self-motivation

Job description

Location: Field-Based covering Scotland, primarily Edinburgh and Glasgow.

Why Join Us

Are you an experienced Sprinkler Service Engineer looking for your next challenge? This is your chance to work with cutting‑edge fire suppression systems, protect lives and property, and build a rewarding career with a global leader in safety solutions.

At Johnson Controls, we don’t just maintain systems—we create safer environments. Join our team and make a real difference every day.

What We Offer

• Competitive salary with overtime rates and door‑to‑door travel pay
• Call‑out rota payments
• Company van, fuel card, full PPE & comprehensive tool kit (iPad/phone/uniform)
• 25 days paid holiday plus bank holidays
• 7% matched pension contributions, free life assurance, and employee assistance program
• Discounts on high‑street brands and Johnson Controls security products
• Cycle‑to‑work scheme
• Extensive training and cross‑skilling opportunities with world‑class resources
• Supportive, collaborative team culture with access to business resource groups
• Long‑term career development and progression opportunities

What You’ll Do

• Service and maintain industry‑leading fire suppression systems for our valued customers.
• Ensure workplaces remain safe and compliant, supporting our Zero Harm culture.
• Deliver against performance KPIs, including deficiency resolution and revenue targets.
• Provide expert fault‑finding, problem‑solving, and customer support.
• Build strong client relationships and identify opportunities to add value.

How You’ll Do It

• Test and maintain sprinkler systems (wet, dry, alternate, pre‑action, deluge, foam) plus hose reels, hydrants, and water supplies.
• Operate and flow‑test diesel and electric pumps.
• Ensure compliance with LPC/FM standards through accurate electronic reporting.
• Deliver a first‑class customer experience with professionalism and technical excellence.

Essential

• Proven experience servicing mechanical fire suppression systems
• Reliable, trustworthy, and self‑motivated—able to work independently and in a team
• Strong communication and relationship‑building skills
• Full UK driving licence

Preferred

• Basic computer skills (Word, Excel, PDF) for reporting

Make an Impact

This is more than a job—it’s a chance to protect communities, grow your skills, and be part of a team that values safety, innovation, and your career development.

If you’re passionate about fire safety and delivering exceptional service, we’d love to hear from you. Apply today and take the next step in your career!