Spa Therapist

LQ Resorts; Weston Rhyn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading spa resort in Weston Rhyn is seeking a Spa Therapist to join their team. This role involves delivering high-quality spa treatments, promoting products, and ensuring excellence in guest service. Ideal candidates possess NVQ Level 2 in Beauty Therapy and have strong sales and communication skills. The position offers full-time hours and various employee benefits including discounts, a pension scheme, and career development opportunities. The closing date for applications is 31st March 2026.

Benefits

Discounts across the resort

Free onsite parking

Progression and career development opportunities

Pension Scheme

Free staff meals

Free gym membership

Access to wellness programmes

Share of Resort’s service charges

Extra days holiday after 2 years

Qualifications

• Ability to undertake procedures to client satisfaction.
• Excellent communication and time management skills.
• In-depth knowledge of spa products and procedures.

Responsibilities

• Deliver spa treatments to a high standard.
• Promote and upsell spa products and treatments.
• Maintain cleanliness in all spa areas.

Skills

Customer service

Communication skills

Attention to detail

Sales skills

Teamwork

Education

NVQ Level 2 Beauty Therapy

NVQ Level 3 Spa/Beauty Therapy

Job description

Overview

Primary Job Purpose
An exciting opportunity has arisen for a Spa Therapist to join our Spa Team. The successful applicant will assist in delivering spa treatments to a high standard, promote all retail products such as skin care and makeup and upsell treatments with professionalism to enhance the guest Spa experience.

Location

Weston Rhyn

About The Role

Roles and Responsibilities:

• Provide in-depth knowledge and advice in terms of procedures and products
• Understand all current spa promotional offers
• Focus on service excellence, up selling / retail performance
• Undertake a full assessment of client’s requirements and suitability of treatments and products offered
• Carry out all treatments to the highest professional standard
• Ensure all spa areas are kept clean and tidy at all times and ensure treatment rooms are kept fully stocked with required products and items
• Achieve product sales targets set by the Spa Manager
• Undertake reception duties in the Spa and occasionally in the Leisure Club including cash handling
• Maintain a high level of hygiene and tidy work area at all times
• Attend staff meetings and training when required, including promotional events which may be outside working hours
• Maintain a high standard of personal appearance and presentation at all times
• Comply with all legal requirements in respect of health and safety and welfare of staff and customers, COSHH and Manual handling
• Highlight maintenance issues within the spa and ensure these are reported to Spa manager

This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.

Key Skills

• Ability to undertake procedures and treatments to the client’s satisfaction
• Customer facing
• Full knowledge of products and the ability to sell appropriate items to individual clients
• Work as part of a team
• Engaging personality and great communicator
• Takes pride in role and has excellent attention to detail
• Ability to identify training needs
• Good time management and organisational skills
• Flexibility in undertaking other duties delegated by the Spa Manager

All Staff Key Performance Measures

Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.

• To focus on the guest experience at all times and continually strive to delight time after time
• To see each guest as part of a long-term relationship not a one-time event
• To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence
• To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
• To encourage our team to contribute to excellent working conditions for all
• To gain a reputation for delivering financial performance and being consumed and enthralled about business

Benefits

LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:

• Discounts across the resort, including family and friends
• Free onsite parking
• Progression and career development opportunities
• Pension Scheme
• Free staff meals
• Free gym membership
• Access to wellness programmes
• Share of Resort’s service charges on monthly basis
• Extra days holiday after 2 years

Skills Needed

Required Criteria

• NVQ Level 2 Beauty Therapy
• Willingness to undertake further training
• Ability to provide clear instruction
• Excellent time management
• Great attention to detail
• Excellent communication and sales skills
• Reliable and able to work under pressure
• Flexible approach to work
• Thrives on providing excellent Customer Service
• In-depth knowledge of spa products and procedures and their effects
• Experience of selling and promoting products to customer
• Polite and informative
• High standard of personal appearance
• Respectful, helpful, calm and engaging
• Takes pride in role
• NVQ Level 3 Spa/Beauty Therapy

Desired Criteria

• Thrives on routine daily tasks

Closing Date

Tuesday 31st March, 2026

Contract Type

Full-time

Salary

£13.50 Hourly