Spa Receptionist

PIG Hotel Group; Chesterton; On-site; GBP 26,000 - 29,000; Full time

Job summary

A hospitality group in England is looking for a Spa Receptionist who will provide a welcoming experience for guests. This role includes maintaining cleanliness, assisting guests, and supporting therapists. The ideal candidate should have great attention to detail and a strong customer service focus. In return, the company offers various perks such as discounts on food and beverages, free accommodations, and a range of development courses.

Benefits

Free B&B staff stays

35% discount on food and beverages

Annual holiday increase (up to 33 days)

Access to an on-demand GP and counseling services

Learning and development courses

Anniversary vouchers for dinner

Qualifications

• Ability to ensure guests feel comfortable and welcomed.
• Experience in maintaining cleanliness and high standards.
• Flexibility to support staff as needed.

Responsibilities

• Greet and assist guests during their visits.
• Maintain the cleanliness of treatment areas.
• Replenish towels and materials for therapists.

Skills

Attention to detail

Customer service

Communication

Job description

Location: THE PIG - in the Cotswolds, Barnsley, GL7 5EE

Salary: OTE £13.06 per hour, including tronc.

Hours: 35 hours per week, over 5 days

With five treatment rooms, a sauna, steam room, nail room, outdoor heated hydrotherapy pool, garden terrace, and relaxation room. THE PIG-in the Cotswolds’ Fieldhouse is our space for wellbeing.

As a Spa Receptionist, our guests experience is everything and we want our guests to have the best first impression possible. You will ensure our guests feel comfortable, welcomed and informed about their booking.

Additionally, you’ll support the Therapists with replenishing fresh towels, stock and materials as required.

You will require an eye for detail in your day-to-day role. Ensuring the inside and outside areas are kept clean and tidy, maintaining high standards throughout the day for our guests.

The Fieldhouse requires you to take pride in your work acting with discretion for our guests during their treatments and relaxation time.

We are dedicated to making THE PIGs an inspiring, exciting, and fun place to work and in return for your hard work you can expect something a little different:

• Staff stays – free B&B.
• 35% discount on food, beverages & treatments.
• Annual holiday increase (up to 33 days)
• Take home goods – cost price.
• Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.
• A range of learning & development courses.
• Anniversary vouchers – dinner with wine for 2.

To view our full range of perks, visit our ‘What we can do for you’ section on our career’s webpage: jobs.thepighotel.com

Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.