Solutions Consultant

Applied Intuition Inc.; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company is seeking a Customer Solutions Consultant specializing in sports science to join their Customer Solutions team in London. The role involves advising elite clients, driving professional services, and innovating product features based on customer feedback. Candidates must have deep expertise in human performance workflows in professional sports, pre-sales consulting experience, and proficiency in relevant software. A commitment to work-life balance, autonomy, and career growth opportunities are emphasized in this role.

Benefits

Flexible vacation time

Remote work options

Professional development resources

Medical and retirement benefits

Qualifications

• Deep experience in high-performance workflows in sports science.
• Expertise in pre-sales consulting within a SaaS environment.
• Ability to win trust and influence stakeholders across disciplines.
• Comfortable managing data to find insights and understand sales metrics.

Responsibilities

• Partner with AEs and CSMs to identify growth opportunities.
• Design and deliver custom solutions for customers.
• Build rapid prototypes based on customer feedback.
• Create content like webinars and eBooks for customers.

Skills

Human performance expertise

Technical consulting

Strategic collaboration

Data fluency

Proficient in Pro Suite

Fluent in English, German, and French

Tools

WIMU

Sportscode

Wyscout

Job description

Solutions Consultant - European Languages

London

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.

We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.

Ready to join us?

Your Role

We’re hiring a Customer Solutions Consultant specialising in sports science to join our new Customer Solutions team. You’ll be a bridge between our elite customers and our product, providing pre‑sales expertise, professional services and product innovation to some of the world’s top sporting organizations.

In this role, you’ll focus on Tier 1 and Tier 2 elite clients, helping them solve complex performance problems through our Pro Suite solutions, specifically WIMU. You’ll listen to customer needs, advise them on high‑performance workflows and share insights back with our internal teams to help shape the future of Hudl products.

As a Customer Solutions Consultant, you’ll:

• Support the sales journey. You’ll partner with AEs and CSMs to identify growth opportunities, join discovery meetings and build technical relationships with key accounts.
• Drive professional services. You’ll help customers move toward strategic alignment by designing and delivering custom solutions that improve their performance workflows.
• Innovate and prototype. You’ll use customer feedback to build rapid prototypes, influencing the Elite product roadmap and testing new features before they hit the market.
• Educate and empower. You’ll create customer‑facing content like webinars and eBooks, while also training our internal sales teams to better understand sports science and human performance.

This role requires 3 days in the office per week, so we’re currently considering candidates who live within a commuting distance of our offices in Barcelona.

Must‑Haves

• Human performance expert. You have deep, hands‑on experience with high‑performance workflows in professional sports, particularly in sports science and human performance.
• Technical consultant. You’re experienced in pre‑sales consulting and professional services within a SaaS environment, with the ability to translate complex client needs into technical solutions.
• Strategic collaborator. You know how to win trust and influence stakeholders across disciplines, from Engineering and Product to Sales and Marketing.
• Data fluent. You’re comfortable managing data to find insights and have a solid understanding of foundational sales metrics like revenue, pipeline and retention.
• Pro Suite proficient. You have a strong working knowledge of Hudl products, specifically WIMU, Sportscode and Wyscout.
• Languages: Ideally fluent in English, German and French

Nice‑to‑Haves

• Multilingual. We work with elite teams globally, so being able to speak more than one language is a strong advantage.
• B2B SaaS background. You’ve worked in a fast‑paced SaaS company and understand how to scale processes and drive user adoption.
• Global perspective. You have experience working with or for international sports organizations and understand the unique nuances of different global markets.

Our Role

• Champion work‑life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company‑wide holidays and timeout (meeting‑free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We’ve invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

The base salary range and on‑target earnings (OTE) for this role are displayed below. Typically, the total compensation will fall within the middle of the OTE band.

Our compensation decisions are based on an individual’s experience, skills and education in line with our internal pay equity practices.

Final compensation will depend on your performance against quotas outlined in your Individual Sales Plan (ISP) upon hire.

Base Salary Range

On‑Target Earnings

Inclusion at Hudl

Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.

We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.

We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.

Interested in building your career at Hudl? Get future opportunities sent straight to your email.

Voluntary self‑identification, gender and race

We’d like to know how well we’re doing to ensure diversity, equity and inclusion in our recruitment processes. To help us reach this goal, we’d appreciate if you’d take our diversity questionnaire. Your voluntary choice to complete it will create a separate, confidential record of your name, where you learned about the role you applied for, and information about protected characteristics (UK: the Equity Act 2010).

This information will be automatically removed from your profile prior to reviewing your application. Your data is kept strictly confidential and won’t be used as a part of the selection process. We’ll only use it to measure our recruitment activity and to make reasonable adjustments for disabled employees.

U.S. Equal Opportunity Employment Information (Comp letion is voluntary)

Individuals seeking employment at Hudl are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

The Regulation (EU) 2016/679 and the applicable national data processing regulations (together, the “Applicable Legislation”) for candidates applying to the positions in the EU give rights to individuals in respect of personal data held about them by others and as directed by the above Applicable Legislation Hudl provides you the following information:

• Hudl and its affiliates act as data controllers in relation to the personal data Hudl collects in connection with its recruiting and hiring processes, as well as with data subprocessors engaged by Hudl to help manage those processes. Hudl’s headquarters and its sub processes are located in the USA. If you are located outside of the USA, your personal data will be transferred to the USA once you submit it through our careers site.
• Diversity information is defined by the DPA as “sensitive”. The information you give will be held on both manual and electronic systems by Hudl.