Site Coordinator

BMW; Chelmsford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive group based in Chelmsford is seeking a Site Coordinator who will be responsible for vehicle collection and delivery from customers, ensuring vehicle conditions are documented, and maintaining accurate online stock details. You'll need strong communication skills and a full UK driving licence. This role offers a range of benefits including generous holiday, retail discounts, and opportunities for personal and professional growth.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Flexible working options

24/7 access to healthcare professionals

Paid volunteer day

Training and development opportunities

Qualifications

• Strong communication skills to handle customer interactions effectively.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Collect and deliver vehicles from customers' locations.
• Examine vehicles for damage prior to collection.
• Ensure vehicle stock is accurately represented online.

Skills

Confident and professional communication skills

Multi-task oriented

Education

Full UK driving licence

Job description

Group1 Chelmsford is looking for a Site Coordinator.

Your role

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What you'll do day-to-day:

• Collection and delivery vehicles from customers’ homes or work premises, ensuring collection and / or completion of all paperwork required.
• Examine customer vehicles for damage and tyre safety prior to collecting vehicle ensuring that damage reports are completed and pointed out to customers wherever possible.
• Ensuring all photos of the vehicle stock is up to date and presented correct on all ecommerce sites
• Ensuring all signage and pricing is correct on vehicle stock on the forecourt
• Maintain systems and procedures in line with department operating standards and utilise them appropriately.
• Complete any relevant documentation with the customer where necessary.
• Receive and receipt for the collection of payments from customers where necessary.
• Chauffeur company personnel and / or customers where required.
• Collect / deliver small items where required.
• Display an enthusiastic, motivated and committed approach to work
• To control the movement and security of all vehicles on site
• To maintain accurate and true records at all times when releasing or receiving vehicles

Your profile

Don't worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Confident and professional communication skills
• Multi-task oriented
• Full UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Rewards

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask