Site Coordinator

BMW; Bedford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive group is seeking a Site Coordinator in Bedford, UK. In this role, you will manage vehicle collection and delivery, ensuring customer satisfaction through excellent communication and service. You will have the chance to work with world-class brands, offering various rewards including annual leave, retail discounts, and a company pension scheme. If you are enthusiastic and dedicated, we encourage you to apply to join the team and grow in a flexible work environment.

Benefits

33 days of annual leave including bank holidays

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Dedicated wellbeing support

24/7 access to healthcare

Paid volunteering day

Company share purchase plan

Referral financial rewards

Training and development opportunities

Life assurance options

Flexible working options

Qualifications

• Experience in handling customer vehicles.
• Knowledge of vehicle stock management.
• Ability to communicate effectively with customers.

Responsibilities

• Collect and deliver vehicles from customers’ locations.
• Examine vehicles for damage and ensure appropriate documentation.
• Maintain up-to-date vehicle stock photos for ecommerce sites.
• Ensure proper signage and pricing on vehicles.
• Control the movement and security of vehicles on site.

Skills

Confident and professional communication skills

Multi-task oriented

Full UK driving licence

Job description

Group1 Bedford is looking for aSite Coordinator.

Your role

Working with world-class brands as a Site Coordinator you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What you’ll do day to day

• Collection and delivery vehicles from customers’ homes or work premises, ensuring collection and / or completion of all paperwork required.
• Examine customer vehicles for damage and tyre safety prior to collecting vehicle ensuring that damage reports are completed and pointed out to customers wherever possible.
• Ensuring all photos of the vehicle stock is up to date and presented correct on all ecommerce sites
• Ensuring all signage and pricing is correct on vehicle stock on the forecourt
• Maintain systems and procedures in line with department operating standards and utilise them appropriately.
• Complete any relevant documentation with the customer where necessary.
• Receive and receipt for the collection of payments from customers where necessary.
• Chauffeur company personnel and / or customers where required.
• Collect / deliver small items where required.
• Display an enthusiastic, motivated and committed approach to work
• To control the movement and security of all vehicles on site
• To maintain accurate and true records at all times when releasing or receiving vehicles

Your profile

Helpful skills and qualifications

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Confident and professional communication skills
• Multi-task oriented
• Full UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Rewards

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.

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