SIA Door Supervisor - Blackpool

Dubizzle Limited; Blackpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services provider in Blackpool is seeking SIA Licensed Security Staff. The role involves ensuring high-quality customer service, managing crowd behavior, and adhering to venue policies. Candidates must have a valid SIA Door supervisor Licence and experience in crowd management. Flexible shifts and weekly pay are offered, along with pension and holiday accrual benefits.

Benefits

Weekly pay

Flexible shifts

Pension scheme

Accrued holidays

Qualifications

• Must have a valid SIA Door supervisor Licence.
• Must provide proof of eligibility to work in the UK.
• Strong customer service skills are required.
• Previous security or crowd management experience is preferred.

Responsibilities

• Deliver high quality customer service for venue attendees.
• Search visitors and bags on entry according to venue policies.
• Monitor crowd movements and report any incidents.
• Professionally present and welcome visitors.

Skills

Customer service skills

Fluent in spoken and written English

Professional presentation

Ability to monitor crowd behavior

Verbal and written communication skills

Education

Valid front-line SIA Door supervisor Licence

5-year checkable work history

Job description

Overview

Compact Security Services are looking for confident & experienced SIA Licensed Security Staff to join our team working in the Blackpool area.

In this position, you will have the chance to work a wide range of exciting events, and we offer various shift patterns to fit your commitments. The ideal candidate will be customer focused with a high standard of personal presentation.

Responsibilities

• High quality customer service for visitor arrival and departure at the venue.
• Searching visitors and bags on entry to the venue in line with venue policies.
• A clear understanding of the venue specific prohibited items.
• Checking and scanning tickets or accreditation upon entry to the venue.
• Monitoring crowd movements and behaviour around the venue and identifying any issues or incidents and reporting them or taking necessary action.
• Understanding venue specific emergency procedures, safety checks and company/venue policies.
• Professional presentation and welcoming attitude to visitors and other colleagues.
• Dealing with crowd disruptions in an appropriate and professional manner.
• Monitoring licensable areas within the venue.
• Completing any necessary admin for the specific role, e.g., reports.

Requirements / Qualifications

• A valid front-line SIA Door supervisor Licence.
• Be able to provide documentation at interview showing eligibility to work within the UK and unrestricted right to work for a minimum of 12 months.
• Proactive customer service skills.
• Fluent in spoken and written English.
• Previous security/crowd management experience.
• 5-year checkable work history (including school, further education and unemployment); offers are conditional on passing screening.
• Excellent personal presentation and verbal and written communication skills.
• We do not offer transport to this venue; please ensure you can travel to the venue. If relying on public transport, shifts can start early in the morning and finish late at night.
• A current SIA license is essential, with experience in a similar role and the ability to work confidently on your own and as part of a team.

Benefits

We offer weekly pay, flexible shifts, pension, and holidays accrued for each hour you work plus easy access to shifts via our online portal, employee assistance programme, team portal, and uniforms. Rates of pay from £12.23 - £12.75 per hour plus accrued holiday pay, dependant on position/event requirements.

Compact Security Services is an equal-opportunity employer that is committed to inclusion and diversity. As a growing business we take affirmative action to ensure equal opportunities to applicants and employees without regard to background, race including colour, nationality, ethnic or national origin, religion or belief, age, sex, sexual orientation, gender reassignment, disability status, caring responsibilities or other legally protected characteristics.

We are proud to be a signatory of the Armed Forces Covenant, supporting the armed forces community to transition into careers outside of the armed forces, and are committed to working with and providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request.