Showroom Consultant

Independent Builders Merchant Group; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A respected independent builders merchant is expanding its team in Exeter, seeking a full-time Showroom Consultant. The ideal candidate will have experience in the bathroom sector, a full driving license, and excellent communication skills. This role involves maximizing sales, managing customer relationships, and providing guidance on products. The company offers a supportive environment with a range of benefits, making it an exciting opportunity for motivated individuals looking to grow their careers in the Builders Merchant sector.

Benefits

Pension scheme and paid holidays

Career development and training

Staff discount on building materials

Employee assistance program

Branded Uniform

Qualifications

• Full driving licence.
• Experience within the bathroom sector.
• Ability to work on own initiative.

Responsibilities

• Manage all customer queries professionally.
• Coordinate the sale of bathroom products.
• Provide advice on product selection.

Skills

Verbal communication skills

Customer service

Sales techniques

Organizational skills

Job description

RGB
Join our team at RGB, a respected independent builder’s merchant serving the Southwest since 1850. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.

We’re expanding our team at our Exeter Branch and are looking for a dependable Role to help us continue delivering excellent service to our trade and retail customers

The Role

We have a vacancy for a full time Showroom Consultant to join our team at ourExeterBranch. To maximise sales and margin for the Company. Build strong relationships through face-to-face contact or over the telephone. To ensure correct documentation is used and follow due process in a timely manner. To adhere to all Company policy and procedures

The desire to serve our customers has been the driving force behind our growth and our strategy. We are dedicated to our people and supporting our local communities. From our Branch Support Centersto the employees throughout our branches, every individual plays a role in helping ensure the business’ success.

Responsibilities and Duties

• Deal with all customer queries as professionally and quickly as possibletaking responsibility for the start to end sales process.
• Preparing and managing effective meetings with customers in the showroom, or on site
• Executing and coordinating the sale of the bathroom.
• To ensure all customers are politely and efficiently served to guarantee customer satisfaction.
• Provide customers with advice and guidance on the selection and use of products.
• Give a flexible service to customers whether on site or in the customers’ homes.
• Drive sales forward using appropriate selling techniques
• Maximise sales using linked selling and other appropriate skills.
• All enquiries and quotations must be priced quickly and efficiently using market and system information

The Requirements

• Full driving licence
• Experience within bathroom sector
• Have good verbal communication skills with customers and other colleagues
• Ability to take and give instructions
• Be organizedin prioritizingworkload effectively
• Ability to work on own initiative and work as part of a team
• Maintain good knowledge of health and safety policy and procedures at all times

The Hours

Week 1: Monday to Friday 08:00 - 17:00

Week 2: Monday to Friday 08:00 - 17:00 Saturday 08:00 - 12:00

What we Offer

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:

• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform

If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at RGB Building Supplies apply now for the Showroom Consultant position. Join us in our mission to deliver excellence in the Builders Merchant Sector.

Kitchen and bathroom design experience essential