Shop Supervisor | Drive Sales & Customer Experience

Age UK; Knowle; On-site; GBP 21,000 - 27,000; Full time

Job summary

A charitable organization is seeking a Shop Supervisor to lead in delivering excellent retail service and customer experience in Knowle. This role involves maximizing sales, managing daily shop operations, and supporting staff in various tasks like stock handling. Strong experience in customer service, cash handling, and the ability to lift stock is essential. Offering competitive salary and extensive benefits including well-being days and various employee schemes. Applicants must be 18 or older.

Benefits

Competitive salary

25 days annual leave

Wellbeing days

Excellent pension scheme

Life assurance

Bupa health cashback

Car Benefit scheme

Cycle to Work scheme

Blue Light Card scheme

Recognition awards

Qualifications

• Experience in a customer-facing role.
• Proven cash handling skills.
• Ability to lift and carry bags of stock up to 10kg.

Responsibilities

• Maximise shop sales and profits.
• Oversee day-to-day running of the shop.
• Support with stock rotation and organizing displays.

Skills

Customer service experience

Cash handling

Teamwork

Sensitivity to cultural differences

Flexibility in work hours

Job description

A charitable organization is seeking a Shop Supervisor to lead in delivering excellent retail service and customer experience in Knowle. This role involves maximizing sales, managing daily shop operations, and supporting staff in various tasks like stock handling. Strong experience in customer service, cash handling, and the ability to lift stock is essential. Offering competitive salary and extensive benefits including well-being days and various employee schemes. Applicants must be 18 or older.