Shop Manager: Lead a High-Performing Food-To-Go Team

Whsmithcareers; Oxford; On-site; GBP 150,000 - 200,000; Full time

Job summary

A prominent retail company in Oxford is seeking a Shop Manager to lead and motivate a team in delivering exceptional service. The ideal candidate will have proven leadership experience in a hospitality environment, expertise in customer service, and the ability to maintain high standards in a fast-paced retail setting. This role offers competitive rewards, including a free meal per shift, pension scheme, and employee discounts, ensuring that every associate feels valued and supported.

Benefits

Free meal and drink per shift

Pension scheme

33 days holiday including bank holidays

Staff discounts

Qualifications

• Proven experience as a Leader in a hospitality environment, ideally at a Store Manager level.
• Strong expertise in delivering excellent customer service.
• Confident in delivering all food-safety requirements.

Responsibilities

• Lead the team to deliver amazing results and maintain excellent standards.
• Drive a high-performing team to achieve great sales results.
• Involve in food preparation as well as serving customers.

Skills

Leadership in a hospitality environment

Excellent customer service

Food safety compliance

Strong organization skills

Stakeholder management

Job description

A prominent retail company in Oxford is seeking a Shop Manager to lead and motivate a team in delivering exceptional service. The ideal candidate will have proven leadership experience in a hospitality environment, expertise in customer service, and the ability to maintain high standards in a fast-paced retail setting. This role offers competitive rewards, including a free meal per shift, pension scheme, and employee discounts, ensuring that every associate feels valued and supported.