Shop Manager

Greggs plc; United Kingdom; On-site; GBP 24,000 - 32,000; Full time

Job summary

A well-known bakery chain in the UK is seeking a Shop Manager to lead and motivate the team while delivering exceptional customer service. Responsibilities include driving team performance, maintaining high standards, and ensuring a welcoming environment. The ideal candidate will have a background in retail or food-on-the-go and demonstrate a commitment to an inclusive culture. This role offers competitive pay, colleague discounts, and various health and wellbeing benefits.

Benefits

Competitive pay plus commission

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Pension scheme

Employee assistance program

Long service awards

Qualifications

• Experience as a Supervisor or Line Manager in a retail or food-on-the-go environment.
• Proven track record in delivering excellent customer service.
• Ability to support and promote an inclusive culture.

Responsibilities

• Lead the team to deliver amazing results and maintain excellent shop standards.
• Drive high performance through recruitment, training, and colleague engagement.
• Ensure the shop is clean, well-stocked, and welcoming.

Skills

Customer service

Team leadership

Food preparation

Retail experience

Job description

# Shop Manager### About the roleJoin us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.While no two days will be the same, during a typical day at work you can expect to:* Lead the team to deliver amazing results and maintain the excellent standards of the shop* Drive high performance through recruitment, training and development, and colleague engagement* Keep a close eye on things like wage controls, waste controls and customer service standards* Roll your sleeves up and get involved in food preparation and serving customers* Ensure the shop is clean, well-stocked and welcoming**What we can offer you*** **Competitive pay** plus commission* **Colleague discount**allowing you and a family member to enjoy up to 50% off your favourite Greggs products* **Free hot drinks**for you to enjoy while on shift* **Paid breaks** allowing you to recharge your batteries* We share **10% of all our profits** with our colleagues* **Health and Wellbeing App**providing Remote GP and Physiotherapy services* **Holiday entitlement that grows** as your career grows with us* Colleague **share plans** to help you invest and save for your future* **Pension scheme** to help you plan for your future. We’ll match your contributions up to 7%* Confidential **employee assistance app and helpline** to help with your wellbeing* **Long service awards**celebrating key milestones in your career* **Savings and discounts** for your everyday shopping, leisure and wellbeing**About you**If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!.