Shop Manager

Greggs plc; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known bakery chain in the United Kingdom seeks a Shop Manager to lead and motivate a team for optimal customer service. In this role, you will ensure high standards and drive team performance while engaging in food preparation. The position offers competitive pay, discounts, and various health and wellbeing benefits. We’re looking for someone with strong leadership skills and a track record in retail or food service to join our team and contribute to creating an inclusive culture.

Benefits

Competitive pay plus commission

Colleague discount up to 50%

Free hot drinks during shift

Paid breaks

Sharing of 10% profits

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts for shopping

Qualifications

• Track record as a Supervisor or Line Manager in a retail or food environment.
• Experience in delivering excellent customer service.
• Supportive of an inclusive culture.

Responsibilities

• Lead and motivate the shop team.
• Ensure excellent standards and customer service.
• Manage wage and waste controls.
• Involve in food preparation.
• Maintain a clean and welcoming shop.

Skills

Customer service excellence

Team leadership

Food preparation

Retail experience

Job description

# Shop Manager### About the roleJoin us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.While no two days will be the same, during a typical day at work you can expect to:* Lead the team to deliver amazing results and maintain the excellent standards of the shop* Drive high performance through recruitment, training and development, and colleague engagement* Keep a close eye on things like wage controls, waste controls and customer service standards* Roll your sleeves up and get involved in food preparation and serving customers* Ensure the shop is clean, well-stocked and welcoming**What we can offer you*** **Competitive pay** plus commission* **Colleague discount**allowing you and a family member to enjoy up to 50% off your favourite Greggs products* **Free hot drinks**for you to enjoy while on shift* **Paid breaks** allowing you to recharge your batteries* We share **10% of all our profits** with our colleagues* **Health and Wellbeing App** providing Remote GP and Physiotherapy services* **Holiday entitlement that grows** as your career grows with us* Colleague **share plans** to help you invest and save for your future* **Pension scheme** to help you plan for your future. We’ll match your contributions up to 7%* Confidential **employee assistance app and helpline** to help with your wellbeing* **Long service awards**celebrating key milestones in your career* **Savings and discounts** for your everyday shopping, leisure and wellbeing**About you**If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!.