Shop Manager

Farmfoods Ltd; Erith; On-site; GBP 32,000 - 47,000; Full time

Job summary

A family-run grocery store is looking for an experienced Shop Manager to oversee operations in Erith. This full-time position requires excellent people skills and the ability to lead a team while ensuring high standards of customer service. Responsibilities include managing staff, maintaining shop efficiency, and handling stock management. The role offers a competitive salary ranging from £32,944 to £46,483, alongside great benefits, including staff discounts and training opportunities.

Benefits

6 weeks holiday

15% staff discount

Training and development opportunities

Smart uniform

Free life assurance

Workplace pension

Virtual GP and discounted services

Qualifications

• Experience as a manager or assistant manager is essential.
• A friendly, positive, hardworking approach to work.
• Full driving license is desirable but not mandatory.

Responsibilities

• Lead and motivate the team to ensure efficient shop operations.
• Manage recruitment, induction, and ongoing development of team members.
• Be accountable for customer service and shop routines.

Skills

Leadership skills

People skills

Trustworthiness

Ability to work in a challenging environment

Job description

Shop Manager – Full Time

Job Details

• Hours: 45 hours across 5 days per week.
• Pay: £32,944-£46,483 per annum.
• Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!

We are looking to recruit a new shop manager for our shop in Erith, Bexley, Greater London.We offer a permanent full time position working a variety of shifts, 5 days from 7 each week.

Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends.

Pay & Benefits

The salary offered for this position is between £32,944.97- £46,483.67 on a 45 hour contract.

In addition to your pay you will also benefit from:

• 30 days holiday each year.
• Great training and development opportunities.
• 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.
• A smart uniform.
• Free life assurance.
• Workplace pension.
• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.

Responsibilities

• Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops.
• Motivate and inspire your team to run an efficient shop and provide a great service to our customers.
• Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business.
• Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop.
• Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI’s, reporting directly to your area manager.
• Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.

Qualifications & Requirements

• A friendly, positive, hardworking approach to work.
• Excellent leadership skills with the ability to motivate people in a busy and challenging environment
• To be a ‘people person’ who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with.
• To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.
• Experience as a manager or assistant manager.
• A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply.

Career Growth

There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you.

About Us

are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.

We aim to offer sensational value customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.

Our shop managers are an important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers.

Contract Information

Position: SM, Hours: 45, Days: 5