Shift Manager: Lead Team, Delight Customers

Greggs plc; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK food retailer is seeking a Shift Manager to oversee shop operations, inspire the team, and ensure exceptional customer service. Responsibilities include leading the team, maintaining shop standards, and preparing products. Successful candidates will have supervisory experience in a customer-focused environment and a passion for customer service. This role offers competitive pay, a colleague discount, holiday entitlement, and additional employee benefits.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

10% profit share

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with matching contributions

Confidential employee assistance

Long service awards

Savings and discounts

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliability and ability to inspire a team.

Responsibilities

• Engage and motivate the team during shifts.
• Serve customers in a fast and friendly manner.
• Prepare products and maintain shop standards.
• Ensure displays are fully stocked.
• Keep the shop clean and presentable.

Skills

Natural leadership abilities

Exceptional customer service

Job description

A leading UK food retailer is seeking a Shift Manager to oversee shop operations, inspire the team, and ensure exceptional customer service. Responsibilities include leading the team, maintaining shop standards, and preparing products. Successful candidates will have supervisory experience in a customer-focused environment and a passion for customer service. This role offers competitive pay, a colleague discount, holiday entitlement, and additional employee benefits.