Shift Manager: Lead a Fast-Paced Team to Wow Customers

Greggs plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular food retailer in the UK is seeking a Shift Manager to join their team. In this role, you will inspire and lead your team to ensure customers receive exceptional service across multiple channels. Your responsibilities will include training team members, maintaining high standards, and ensuring cleanliness of the shop. Candidates should have supervisory experience in customer service and a passion for leading a diverse team. Competitive pay and various benefits await you as part of the management team.

Benefits

Colleague discount up to 50%

Free hot drinks

Paid breaks

10% profit share

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Qualifications

• Previous team supervisory experience in a customer-focused environment is required.
• Reliability and ability to demonstrate leadership.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results.
• Serve customers in a fast and friendly manner.
• Ensure displays are fully stocked and maintain cleanliness.

Skills

Natural leadership

Customer service

Team supervision

Job description

A popular food retailer in the UK is seeking a Shift Manager to join their team. In this role, you will inspire and lead your team to ensure customers receive exceptional service across multiple channels. Your responsibilities will include training team members, maintaining high standards, and ensuring cleanliness of the shop. Candidates should have supervisory experience in customer service and a passion for leading a diverse team. Competitive pay and various benefits await you as part of the management team.