Shift Manager: Lead a Fast-Paced Team to Wow Customers

Greggs plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular UK bakery chain is seeking a Shift Manager to lead a team in providing excellent customer service. In this role, you'll inspire and motivate staff, manage shop operations, and ensure a welcoming environment for customers. Ideal candidates will have supervisory experience and a passion for enhancing customer experiences. Join a supportive team that values inclusivity and teamwork while enjoying competitive pay and a variety of employee benefits.

Benefits

Competitive pay

Colleague discount up to 50%

Free hot drinks while on shift

Paid breaks

Health and Wellbeing App

Holiday entitlement increases with tenure

Pension scheme with employer match

Employee assistance app

Long service awards

Savings and discounts for shopping

Qualifications

• Proven experience in a team supervisory role in a customer-focused environment.
• Ability to deliver exceptional customer service and maintain shop standards.
• Supportive and inclusive leadership style.

Responsibilities

• Inspire the team to achieve amazing results during each shift.
• Serve customers swiftly and courteously.
• Manage shop standards, stock displays, and cleanliness.

Skills

Customer service

Leadership

Team motivation

Job description

A popular UK bakery chain is seeking a Shift Manager to lead a team in providing excellent customer service. In this role, you'll inspire and motivate staff, manage shop operations, and ensure a welcoming environment for customers. Ideal candidates will have supervisory experience and a passion for enhancing customer experiences. Join a supportive team that values inclusivity and teamwork while enjoying competitive pay and a variety of employee benefits.