Shift Manager — Customer Experience Leader

Greggs plc; United Kingdom; On-site; GBP 26,000 - 34,000; Full time

Job summary

A leading retail company in the UK is seeking a Shift Manager to lead a team and ensure exceptional customer experiences. This role involves motivating team members, maintaining shop standards, and preparing food products. Ideal candidates should have supervisory experience in a customer-driven environment and demonstrate strong leadership abilities. The position offers various employee perks, including discounts, paid breaks, and a supportive work culture.

Benefits

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance helpline

Long service awards

Savings and discounts

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Ability to support an inclusive culture and recognize the value of diversity.

Responsibilities

• Lead and motivate the team during shifts.
• Ensure excellent customer service and shop standards are maintained.
• Prepare food products and manage shop displays.

Skills

Natural leadership abilities

Exceptional customer service

Team supervision

Reliability

Job description

A leading retail company in the UK is seeking a Shift Manager to lead a team and ensure exceptional customer experiences. This role involves motivating team members, maintaining shop standards, and preparing food products. Ideal candidates should have supervisory experience in a customer-driven environment and demonstrate strong leadership abilities. The position offers various employee perks, including discounts, paid breaks, and a supportive work culture.