Shift Leader: Lead 100+ Team to Deliver Great Service

McDonald's; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fast-food chain in the United Kingdom is looking for a Shift Manager to oversee restaurant operations, manage a large team, and ensure exceptional customer service. The role requires strong leadership and the ability to adapt to various shift patterns, including evenings and weekends. The ideal candidate will have prior experience in customer-facing environments, bringing energy and passion to drive sales and boost profits while fostering an inclusive and respectful workplace culture.

Benefits

Holiday pay

Service Awards

Pension scheme

Meal allowance

Employee discounts

Responsibilities

• Lead and coach team members to meet operational standards.
• Monitor restaurant operations and solve operational problems.
• Drive sales and profitability through effective management.

Skills

Leadership

Customer service

Problem-solving

Communication

Adaptability

Job description

A leading fast-food chain in the United Kingdom is looking for a Shift Manager to oversee restaurant operations, manage a large team, and ensure exceptional customer service. The role requires strong leadership and the ability to adapt to various shift patterns, including evenings and weekends. The ideal candidate will have prior experience in customer-facing environments, bringing energy and passion to drive sales and boost profits while fostering an inclusive and respectful workplace culture.