Service Invoice Administrator

Sychem Limited; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic service company in Southampton is seeking a reliable Service Invoice Administrator to support billing accuracy for service visits and parts contracts. Responsibilities include generating invoices, collaborating with service teams, and maintaining records. The ideal candidate has solid invoicing experience, attention to detail, and proficiency in Microsoft Office. The role offers a supportive team culture and on-the-job training.

Benefits

Supportive team culture

On-the-job training

Free on-site parking

Qualifications

• Prior experience in invoicing, billing, or service administration.
• High level of accuracy and attention to detail.
• Strong organisational and time-management skills.

Responsibilities

• Generate and issue service invoices accurately and timely.
• Review completed service jobs to ensure all billable items are captured.
• Collaborate with Service Coordinators to resolve discrepancies.

Skills

Invoicing experience

Attention to detail

Organisational skills

Communication skills

Microsoft Office proficiency

Time-management

Team player

Tools

CRM/ERP systems

Microsoft Excel

Job description

We are currently seeking a reliable and detail-focused Service Invoice Administrator to support our busy Service and Finance departments. This role plays a key part in ensuring accurate billing for service visits, parts, and contracts.

Key Responsibilities:

• Generate and issue service invoices accurately and in a timely manner.
• Review completed service jobs and engineer reports to ensure all billable items (labour, travel, parts, consumables) are captured.
• Collaborate with the Service Coordinators and Engineers to resolve any discrepancies or missing data.
• Liaise with the Finance team to process and record invoices, credit notes, and payments.
• Maintain accurate and up-to-date records in the company’s CRM/ERP system.
• Support monthly reporting of service revenue and invoicing metrics.
• Identify and escalate any recurring issues or opportunities for billing process improvements.
• Carry out general administrative tasks as needed to support the team.

Skills & Requirements:

• Prior experience in invoicing, billing, or service administration
• High level of accuracy and attention to detail.
• Strong organisational and time-management skills.
• Confident communicator, both written and verbal.
• Proficient in Microsoft Office, especially Excel; experience with invoicing or ERP systems is desirable.
• Ability to manage multiple tasks and work to deadlines.
• Team player with a proactive and professional attitude.

What We Offer:

• Supportive, collaborative team culture.
• On-the-job training and opportunities for growth.
• Free on-site parking and modern office environment.
• Opportunity to be part of a growing, forward-thinking company.

If you are experiencing an equipment emergency, don’t hesitate to call us immediately. Our out of hours number is manned until midnight on weekdays and 8am-5pm on weekends.

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