Service Desk Technician – Grow in IT Support (Sheffield)

Amvia Ltd; Sheffield; On-site; GBP 25,000 - 30,000; Part time

Job summary

A forward-thinking technology company is seeking a Service Desk Technician to join their team in Sheffield. This entry-level role requires strong communication skills and a minimum of 12 months experience in IT service desk. The successful candidate will thrive in a supportive team culture and have opportunities for career advancement. Benefits include gym membership and a modern office environment.

Benefits

Birthdays are a free holiday day

Gym/Health Club Membership

Modern office environment

Career progression

Supportive team culture

Qualifications

• Must have excellent communication skills for telephone support.
• Experience in IT service desk is required (minimum 12 months).
• Familiarity with cyber-security tools and MS365 administration is preferred.

Skills

Good root-cause analysis skills

Excellent English-speaking skills

Good literacy skills (reading and writing)

Use of the full Microsoft Office Suite

Working knowledge of TCP/IP and networking

Knowledge of Windows and macOS

At least 12 months experience in an IT service desk

Understanding of cyber-security tools

Experience with MS365 administration

Job description

A forward-thinking technology company is seeking a Service Desk Technician to join their team in Sheffield. This entry-level role requires strong communication skills and a minimum of 12 months experience in IT service desk. The successful candidate will thrive in a supportive team culture and have opportunities for career advancement. Benefits include gym membership and a modern office environment.