Service Architect – End-to-End Transformation & Governance

Mozaic Services Ltd; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading consultancy firm in London is seeking a Service Architect to design and lead end-to-end service models. The role involves collaborating with technical teams to ensure service delivery is strategically aligned and technically sound. The ideal candidate will have a proven track record in service design within large organizations and possess excellent stakeholder engagement skills. Knowledge of ITIL4 and ServiceNow is desirable. This role offers a competitive reward package within a collaborative culture.

Benefits

Competitive reward package

Collaborative culture

Career development opportunities

Qualifications

• Proven ability to design services within large organizations.
• Strong knowledge of service integration and sourcing strategies.
• SC cleared or clearable candidates are preferred.

Responsibilities

• Design and document E2E service models.
• Lead development of service blueprints and catalogues.
• Contribute to governance boards and provide technical assurance.

Skills

Service design in large organisations

Stakeholder engagement

Service integration and sourcing strategies

Knowledge of GDS/TCoP

Tools

ServiceNow

ITIL4

Job description

A leading consultancy firm in London is seeking a Service Architect to design and lead end-to-end service models. The role involves collaborating with technical teams to ensure service delivery is strategically aligned and technically sound. The ideal candidate will have a proven track record in service design within large organizations and possess excellent stakeholder engagement skills. Knowledge of ITIL4 and ServiceNow is desirable. This role offers a competitive reward package within a collaborative culture.