Service Advisor — Flexible Hours, 33 Days Leave & Benefits

Cooks Motor Group; Bromley; On-site; GBP 22,000 - 28,000; Full time

Job summary

A reputable automotive group in Bromley seeks a dedicated Service Advisor to be the main point of contact for customer communication during vehicle maintenance and repair. This role involves delivering outstanding customer experiences, managing service schedules, and promoting additional services. The ideal candidate will have excellent communication skills, experience in customer service, and a valid UK driving licence. Join our team to contribute to a collaborative environment focused on exceptional service.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Healthcare support

Paid volunteering day

Share purchase plan

Financial rewards for referrals

Training and development opportunities

Life assurance with increased cover

Qualifications

• Demonstrated experience in delivering exceptional customer service.
• Skilled at identifying customer needs and opportunities for upselling.
• Excellent time management skills and ability to work under pressure.

Responsibilities

• Welcome and engage customers in a friendly manner.
• Keep customers informed on vehicle repairs.
• Promote additional services based on Technician recommendations.

Skills

Excellent communication skills

Customer service experience

Time management skills

Identifying customer needs

Target-driven experience

Education

Valid UK driving licence

Job description

A reputable automotive group in Bromley seeks a dedicated Service Advisor to be the main point of contact for customer communication during vehicle maintenance and repair. This role involves delivering outstanding customer experiences, managing service schedules, and promoting additional services. The ideal candidate will have excellent communication skills, experience in customer service, and a valid UK driving licence. Join our team to contribute to a collaborative environment focused on exceptional service.