Service Advisor: Customer-Centered Car Care & Growth

Johnsons Cars Ltd; Oxford; On-site; GBP 34,000; Full time

Job summary

A leading independent automotive dealer in Oxford is looking for a Service Advisor to enhance customer experiences. The role includes providing high-quality customer service, delivering exceptional service, and maximizing sales opportunities. Candidates must have automotive experience, excellent communication skills, and a valid UK driving licence. Competitive salary of up to £34,000 OTE, along with a comprehensive benefits package including career development opportunities.

Benefits

Birthday Leave

Company Pension Scheme

Staff Discounts

Dentist on Demand

31 days paid annual leave

Qualifications

• Experience working in a Service Advisor role within an automotive environment.
• Hold a valid UK driving licence.
• Good telephone and face-to-face communication skills.

Responsibilities

• Provide high levels of customer service and efficient service.
• Deliver exceptional service, provide estimates for servicing and repairs.
• Promote sales of genuine parts and accessories.

Skills

Customer communication

Sales maximization

Professionalism

Interpersonal skills

Job description

A leading independent automotive dealer in Oxford is looking for a Service Advisor to enhance customer experiences. The role includes providing high-quality customer service, delivering exceptional service, and maximizing sales opportunities. Candidates must have automotive experience, excellent communication skills, and a valid UK driving licence. Competitive salary of up to £34,000 OTE, along with a comprehensive benefits package including career development opportunities.