Service Advisor (1731)

DAF Trucks Ltd; Frome; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading commercial vehicle dealer in Frome is seeking a Service Advisor to enhance customer satisfaction. In this role, you'll manage customer queries, oversee Service and MOT bookings, and maintain effective communication with both customers and the workshop. Ideal candidates will have strong customer service abilities, IT literacy, and excellent communication skills. Join this dynamic team at a company that values its employees and offers career development opportunities.

Benefits

23 days holiday rising to 25

Discounted medical insurance

Progression opportunities

Onsite Mental Health First Aiders

Qualifications

• Must possess exceptional customer service skills.
• Strong IT literacy required.
• Excellent written and verbal communication skills needed.

Responsibilities

• Handle customer queries efficiently.
• Manage Service and MOT bookings.
• Communicate with workshop and customers regarding vehicle status.

Skills

High level customer service skills

IT literacy

Brilliant levels of communication written and verbal

Motor trade experience

Enthusiastic, team player, flexible

Job description

Service AdvisorWanted atMotus Commercials, thelargest DAF Trucks Dealer Groupin Europe and Largest independent commercial vehicle dealer group in the UK

Here at Motus Commercials we’reproudto employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations and aspirations

So no matter who you are, what you need or where you’re going, Motus Commercials want to be a part ofyourfuture.

Location: Frome

Hours:Can be discussed at interview

What’s in it for you:

• 23 days holiday rising to 25
• Discounted medical insurance
• Progression opportunities
• Onsite Mental Health First Aiders

Plus many more extensive company benefits!

What are we looking for:

• High level customer service skills
• IT literacy
• Brilliant levels of communication written and verbal
• Motor trade experience an advantage
• Enthusiastic, team player, flexible

What will you be doing:

• Dealing with customer queries
• Manage Service/MOT bookings
• Liaising with the workshop/customers on the status of vehicles

So if you’re looking to work for a company who believes it’scolleagues truly are its most important asset, who promotes a fully inclusive talent dominated workplace then apply today via our careers page, or simply textMOTUS FRO to 66777.

Address Imperial Way,
Frome,
Frome,
Somerset,
BA11 2FD