Senior Waiter/ Waitress

BOXPARK; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality group in the City of London seeks an experienced Senior Waiter to enhance guest experiences from breakfast to dinner. The ideal candidate will be proactive, detail-oriented, and passionate about providing the highest standards of customer service. This position offers a supportive and inclusive team environment with opportunities for professional growth.

Benefits

Generous discount on food and drinks

Up to £100 in high street vouchers

Enhanced Maternity and Paternity leave

Access to mental health counselling

Advance access to earned wages

Varied training calendar including masterclasses

Qualifications

• Experience in a similar role is preferred.
• Strong communication skills are essential.
• Ability to work collaboratively in a team environment.

Responsibilities

• Collaborate with all departments in restaurant operations.
• Provide attentive and personalized service to guests.
• Ensure the highest standards of customer satisfaction.

Skills

Customer service

Team collaboration

Attention to detail

Job description

A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics.

The restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart. Its characterful interior is an ideal setting for weekend brunch, a leisurely lunch or supper and cocktails.

At The Wolseley Hospitality Group, We create Places where People feel they Belong.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Senior Waiter:

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards – you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer’s in Marylebone, Soutine in St John’s Wood, Bellanger in Islington, Manzi’s in Soho and The Wolseley City in Monument.