Senior UX Research Manager

ProPivotal; Greater London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A technology consultancy in Greater London is seeking a Senior UX Research Manager to lead a team of researchers and define the strategic research roadmap. The role involves mentoring researchers, collaborating with Product, Design, and Engineering teams, and translating data into actionable insights. Candidates should have over 8 years of experience in applied research and a relevant degree. This contract role offers a competitive rate of £55 per hour.

Qualifications

• 8+ years of applied research experience in a product environment.
• Experience leading and mentoring UX research teams.
• Strong collaboration with cross-functional teams.

Responsibilities

• Lead and mentor a team of UX Researchers.
• Define the strategic research roadmap.
• Translate diverse data into actionable insights.
• Own and optimize research operations.

Skills

Leadership in UX research

Data synthesis

Stakeholder collaboration

Education

Bachelor’s degree in Psychology, HCI, Design, or related field

Job description

Senior UX Research Manager

Contract Role

£55/hour

About the Role

You will lead and mentor a team of UX Researchers, define the strategic research roadmap, and scale research impact across the organization. Partnering closely with senior stakeholders across Product, Design, Analytics, and Engineering, you will challenge assumptions, elevate research quality, and ensure product strategy is grounded in a deep understanding of user needs.

Key Responsibilities

• Lead and develop the UX research team, setting direction, mentoring researchers, and ensuring consistently high-quality, impactful research
• Define and drive the research strategy and roadmap, aligning insights with business priorities, product vision, and key user problems
• Translate diverse data into actionable insights, synthesizing research, analytics, and market signals to inform decision‑making and innovation
• Own and optimize research operations, including prioritization, processes, tools, and enablement of non‑researchers to scale research impact

Qualifications

• Bachelor’s degree (BA/BSc) in Psychology, HCI, Design, Communication, Statistics, or a related field
• 8+ years of professional applied research experience in a business or product environment
• Demonstrated experience leading, managing, and mentoring UX research teams
• Experience working cross‑functionally with senior stakeholders in Product, Design, Engineering, and Analytics

Nice‑to‑Have Experience

• Experience in recruiting international translation services
• Exposure to integrating AI‑driven tools or workflows into UX research practices

Equal Opportunity Employer

ProPivotal is an equal‑opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.