Senior Travel Consultant

Tour Travel; City of London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading travel management company is seeking a Senior Travel Agent to support corporate travel needs. In this role, you will leverage your extensive travel industry expertise to advise clients, manage reservations, and drive improvements in operational processes. The position offers flexible working options and competitive benefits, aiming to foster a supportive and dynamic work environment.

Benefits

Flexible working hours

Generous vacation days

Travel industry professional perks and discounts

Inclusive work environment

Qualifications

• Working knowledge of the travel industry, policies, procedures, and processes.

Responsibilities

• Search and confirm travel reservations for the customer.
• Advise clients on travel policy and regulations.
• Provide industry information like low fares and penalties.
• Identify opportunities for process improvement.
• Maintain knowledge of supported travel industries.

Skills

Extensive Travel Agent experience

Strong verbal and written communication skills in English

Advanced skills in GDS Sabre

Job description

Senior Travel Agent (Hybrid)

Location: UK, London, Virtual, EUROPE. Full time.

Overview

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo! As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more.

Responsibilities

• Search and confirm travel reservations for the customer.
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement.
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.

About You

• Extensive Travel Agent experience.
• Working knowledge of the travel industry, policies, procedures, and processes.
• Advanced skills in GDS Sabre.
• Strong verbal and written communication skills in English.

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually. We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities.
• Opportunities to grow your skillset and career.
• Generous vacation days so you can rest and recharge.
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
• Travel industry professional perks and discounts.
• An inclusive work environment where diversity is celebrated.

Ready to join the journey?

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].