Senior Technical Marketing Engineer

Netapp; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company in the United Kingdom is looking for a Technical Marketing Engineer to enhance their Keystone Storage as a Service offering. The role involves collaboration with various teams, developing technical content, and providing advanced support to drive product innovation and customer alignment. Candidates should possess extensive experience in enterprise software and IT infrastructure as well as strong communication and cross-functional relationship-building skills. This position embraces a hybrid working environment.

Benefits

Volunteer time off program offering 40 hours of paid time

Comprehensive health care benefits

Educational assistance for professional growth

Various discounts and perks

Responsibilities

• Work with broader technical marketing engineers to ensure maximum performance and reliability of deployments.
• Consult influence engineering teams on new features and software architecture.
• Develop whitepapers, solution briefs, blogs, presentations, and demo videos.
• Conduct periodic training/workshops, debugging, and troubleshoot service bottlenecks.
• Collaborate with Product Management, Engineering, Sales, and Support for alignment.
• Provide advanced escalation support for product launch activities.
• Respond to customer inquiries and assist with technical RFPs.
• Influence product roadmap and development priorities.

Skills

Experience building and operating production and test environments

Familiarity with distributed systems design patterns using Docker and Kubernetes

Expertise in creating content like videos, presentations, blogs, and technical documents

Strong communication skills

Ability to build relationships cross-functionally

Education

Bachelor of Science or advanced degree in electrical engineering, computer science, or related technical discipline

Minimum of 8 years of experience, preferably 5 to 6 years in enterprise software and IT infrastructure or technical marketing

Job description

Job Summary

We are looking for a Technical Marketing Engineer (TME) for our Keystone Storage as a Service offering, which has shown the highest year-over-year growth in NetApp. In this role, the TME will collaborate closely with Field Technical teams, Product Management, Engineering, Product Marketing, and other key partners. The focus will be on delivering key technical value propositions to the field and customers through the creation of technical collaterals, presentations, blogs, solution briefs, demos, etc., to create program and evangelization. The role involves ensuring field cohesion, influencing product development efforts, and field initiatives. The TME will engage continuously with the Keystone product management team to ensure corporate goals are met and drive innovation.

Job Requirements

Key responsibilities include

• Working with broader technical marketing engineers to ensure maximum performance, reliability, and automation of deployments and infrastructure.
• Consulting and influencing engineering teams on new features and software architecture.
• Develop whitepapers, solution briefs, blogs, presentations, and demo videos to showcase product capabilities and educate customers and partners.
• Conducting periodic sales/partner training/workshops, debugging, and troubleshooting service bottlenecks.
• Frequent collaboration with Product Management, Engineering, Sales, and Support to ensure alignment on roadmap and customer needs.
• Providing advanced escalation support, and supporting product launch activities.
• The TME will also respond to customer or field inquiries, assist with technical RFPs.
• Influence product roadmap and development priorities with field and customer perspectives.

The successful candidate should have

• Experience building and operating production and test environments.
• Familiarity with distributed systems design patterns using tools such as Docker and Kubernetes.
• Expertise in creating content like videos, presentations, blogs, and technical documents.
• Experience presenting at conferences, webinars, and creating thought leadership content.
• Skilled at bridging gaps between engineering, product management, and field teams to align on priorities.
• Strong communication skills, the ability to build relationships cross-functionally.
• Deep dive expertise in one or more infrastructure areas are essential.

Education

• Minimum of 8 years of experience, preferably 5 to 6 years in enterprise software and IT infrastructure or technical marketing
• Bachelor of Science or advanced degree in electrical engineering, computer science, or related technical discipline

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.