Senior Technical Claims Specialist – Complex & High-Value

RSA UKup; Belfast; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading insurance company in Belfast is seeking a Technical Claims Specialist to handle large and complex claims. The ideal candidate will have 5 years of experience in casualty claims and a recognized qualification in insurance. Responsibilities include reviewing claims, managing customer interactions, and liaising with various partners to ensure settlements. Candidates should possess excellent negotiation and analytical skills to achieve effective outcomes. This role embraces hybrid working arrangements, allowing flexibility and growth.

Qualifications

• 5 years of experience handling casualty claims.
• Exposure to complex and/or high-value claims is essential.
• Experience in a customer service environment required.

Responsibilities

• Review and assess claims to achieve optimum settlement.
• Manage customer interactions to ensure satisfaction.
• Liaise with internal and external stakeholders for claims resolution.

Skills

Investigative skills

Negotiation skills

Analytical skills

Relationship management

Decision-making

Communication skills

Organisation skills

Education

Recognised qualification with the Chartered Institute of Insurers

Job description

A leading insurance company in Belfast is seeking a Technical Claims Specialist to handle large and complex claims. The ideal candidate will have 5 years of experience in casualty claims and a recognized qualification in insurance. Responsibilities include reviewing claims, managing customer interactions, and liaising with various partners to ensure settlements. Candidates should possess excellent negotiation and analytical skills to achieve effective outcomes. This role embraces hybrid working arrangements, allowing flexibility and growth.