Senior Technical Application Specialist

FDM Group Ltd.; United Kingdom; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading technology consultancy is seeking a Senior Technical Application Specialist for a hybrid role in Chester. The ideal candidate will have over 5 years of experience in Technical Application Support and a strong background in managing SaaS products. Responsibilities include leading complex technical projects, mentoring junior team members, and providing expert consultation. Attractive benefits and career development opportunities are offered.

Benefits

Career coaching

Access to upskilling

Work-place pension

Qualifications

• Minimum of 5 years’ experience in Technical Application Support.
• Experience leading or mentoring teams in fast-paced environments.
• Extensive experience in configuring business solutions for SaaS technologies.

Responsibilities

• Lead complex technical projects within specialist areas.
• Provide expert consultation on critical technical decisions.
• Mentor junior specialists and team members.

Skills

Technical Application Support

SaaS Management

Problem Analysis

Service Integration Solutions

Mentorship

Job description

About The Role

FDM is a global business and technology consultancy seeking a Senior Technical Application Specialist to work for our client within the finance sector. This is initially a 12-month contract with the potential to extend and will be a hybrid role based in Chester.

Our client is seeking a hands-on experienced SaaS specialist who is capable of handling complex projects, delivering new SaaS capability, incorporating technology and functional change. You will assist in the maximisation of the product functionality whilst providing engineering support for the integration with other software components across a transformed technology landscape. You will also act as a mentor to junior team members.

Responsibilities

• Lead complex technical projects within the specialist areasuch as the transformation programme by providing engineering support
• Provide expert consultation on critical technical decisions
• Oversee the implementation of complex technical solutions
• Conduct root cause analysis for critical issueswithin the Recoveries and Application Management Lab
• Clearly communicating and collaborating specialised concepts with other departments to align specialist work with broader objectives
• Develop and implement best practices and standards
• Mentor junior specialists and team members, providing additional technical training and coaching
• Create opportunities for innovation and efficiency, expanding value and use of Saas applications

About You

Requirements

• A minimum of 5 years’ experience in Technical Application Support
• A background in managing SaaS products, ideally with experience leading or mentoring teams in fast-paced environments.
• Extensive experience in configuring business solutions for SaaS technologies
• Strong ability to analyse specified problems and issues to find the best technical and/or professional solutions.
• Proven ability to develop an integrated and configured design of a third-party system into a business's technology architecture and infrastructure
• Strong experience of managing and delivering complex service integration solutions with time, cost and quality targets
• A collaborative, solution-focused mindset — someone who enjoys solving problems and working with others to improve how things are done

About Us

Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
• Annual leave, work-place pension and BAYE share scheme

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.